Store Manager — Lead & Elevate Sales & Service

David Jones Ltd.; Canberra; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Annual bonus

Employee discounts

Birthday leave

Flexible work environment

Corporate social responsibility

Job summary

David Jones Ltd. is seeking a Store Manager in Canberra to lead a high-performing team at our Woden store. You will drive customer experiences, sales and brand standards, while partnering with concessions to maximise business performance.

You will champion engagement, accountability and continuous improvement, delivering memorable experiences for a diverse customer base and upholding our service philosophy.

Qualifications

• Proven experience leading, coaching and developing high-performing teams.

Responsibilities

• Lead, inspire and develop a diverse team of retail professionals to deliver experiences that inspire Like No Other.
• Drive sales, profit and NPS outcomes, ensuring commercial objectives are consistently achieved and exceeded.
• Build strong and collaborative relationships with brand and concession partners to maximise business performance.
• Place the customer at the centre of every decision, embedding our service philosophy throughout the store.
• Champion a culture of engagement, accountability and continuous improvement across your team.
• Represent David Jones within the Canberra retail community as a proud custodian of our iconic brand.

Skills

Leadership

Coaching

Customer experience

Stakeholder management

Commercial acumen

Growth mindset

Job description

David Jones Ltd. is seeking a Store Manager in Canberra to lead a high-performing team at our Woden store. You will drive customer experiences, sales and brand standards, while partnering with concessions to maximise business performance.

You will champion engagement, accountability and continuous improvement, delivering memorable experiences for a diverse customer base and upholding our service philosophy.