Store Manager: Lead Dynamic Team & Youth Fashion Experience

Universal Store; Central Coast; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Staff discounts

Generous rosters

Career development

Leadership training

Growth opportunities

Job summary

Universal Store is seeking a passionate Store Manager to lead a high‑performing team and shape a standout customer experience. You will manage day‑to‑day operations, rostering, budgets, and visual merchandising while driving sales and profitability.

The role emphasizes developing future leaders, coaching staff, and upholding the brand’s values in a fast‑paced youth fashion environment. Proven leadership in retail is essential for success.

Qualifications

• Proven track record as a Store Manager in medium to large teams.
• Strong commercial acumen with focus on profitability and cost control.
• Excellent communication and leadership skills with a positive, proactive approach.
• Ability to adapt and thrive in a fast-paced retail environment.

Responsibilities

• Lead day-to-day store operations with a visible floor presence.
• Inspire, coach, and develop a large, diverse team to build future leaders.
• Deliver outstanding customer experiences in line with service standards.
• Drive sales performance and store profitability through effective cost management.
• Manage rostering, budgets, and scheduling to achieve targets.
• Maintain visual merchandising and store presentation to high standards.
• Recruit, train, and support team members with constructive feedback.
• Uphold Universal Store values, culture, and brand expectations.

Skills

Retail leadership

Store management

Team development

Customer service

Sales optimization

Scheduling

Visual merchandising

Effective communication

Tools

POS systems

Job description

Universal Store isseekinga passionate, creative, and driven retail leader to step into theStoreManagerrole. This opportunity suits someone who thrives on leading from the front, building strong store culture, and creating standout customer experiences. Ifyou’repassionate about youth fashion, developing high‑performing teams, and delivering excellence in a fast‑paced retail environment,we’dlove to hear from you.

The successful candidate will work a Tuesday–Saturday roster, including late‑night trade.

Responsibilities

• Lead day‑to‑day store operations with a strong and visible floor presence
• Inspire, coach, and develop a large, diverse team to build future leaders
• Deliver outstanding customer experiences in line with Universal Store service standards
• Drive sales performance and store profitability through strong cost and productivity management
• Manage rostering, budgets, and scheduling to achieve business and payroll targets
• Maintain visual merchandising, presentation standards, and overall store efficiency
• Recruit, train, and support team members through clear, honest, and constructive feedback
• Uphold and role‑model Universal Store’s values, culture, and brand expectations

Skills and Experience

• Strong retail background with hands‑on experience across both shop floor and stockroom
• Proven experience as a Store Manager, leading medium to large teams
• A warm, energetic communicator who leads with positivity and purpose
• Ability to adapt and thrive in a fast‑paced, ever‑changing environment
• High attention to detail with a strong understanding of retail profitability
• Proven success in achieving and exceeding sales targets
• Confident in delivering feedback and communicating effectively at all levels

What We Offer

• A business that genuinely invests in your growth and career pathway
• Comprehensive technical and leadership development
• A strong and supportive team culture
• Generous staff discounts andfavourablerosters
• A workplace where your ideas, creativity, and input are valued

Our Values

• Care for Everyone
• Here to Help
• Make It Work
• Better Than Good
• Contribute

Apply Now

Ifyou’reready to lead, inspire, and grow with a passionate, fashion‑focused team, apply now with your CV and a brief cover letter outlining your suitability for the role.

No agency enquiries. Due to the high volume of applications, only shortlisted candidates will be contacted.

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