Store Manager: Lead a Dynamic Youth Fashion Team

Universal Store; Victoria; Hybrid; AUD 70,000 - 100,000; Full time

Benefits offered by this job

Staff discounts

Career development program

Favorable rosters

Job summary

Universal Store is seeking a passionate Store Manager to lead store operations with a hands-on, front‑line approach. You will cultivate a strong store culture, drive sales, and coach a diverse team to deliver standout customer experiences.

The role requires a proactive leader who thrives in a fast‑paced youth fashion environment, building high‑performing teams and maintaining brand standards across the store.

Qualifications

• Proven track record managing store operations and leading teams.
• Strong leadership and coaching abilities.
• Excellent customer service and sales focus.

Responsibilities

• Lead day-to-day store operations with a visible floor presence.
• Inspire, coach, and develop a large, diverse team to build future leaders.
• Deliver outstanding customer experiences in line with service standards.
• Drive sales performance and store profitability through cost and productivity management.
• Manage rostering, budgets and scheduling to meet targets.
• Maintain visual merchandising and overall store efficiency.
• Recruit, train and support team members with constructive feedback.
• Uphold Universal Store’s values and brand expectations.

Skills

Store management

Team leadership

Retail operations

Customer service

Sales achievement

Job description

Universal Store is seeking a passionate Store Manager to lead store operations with a hands-on, front‑line approach. You will cultivate a strong store culture, drive sales, and coach a diverse team to deliver standout customer experiences.

The role requires a proactive leader who thrives in a fast‑paced youth fashion environment, building high‑performing teams and maintaining brand standards across the store.