Store Manager: Lead a High-Performance Team & Growth

Suzanne Grae; Mackay Regional; Hybrid; AUD 70,000 - 90,000; Full time

Benefits offered by this job

50% team member discount off Sussan/Sz

Wellness leave – 2 extra paid days per

Monthly/seasonal bonuses

Health insurance discount with Medibnk

Management development programs

Job summary

Suzanne Grae is seeking a Store Manager to drive sales, lead daily operations, and deliver exceptional customer experiences across our stores in Australia. You will inspire and develop a high-performing team, manage stock, payroll, rostering and merchandising to maintain brand standards.

We’re looking for a confident retail leader with strong communication and a customer-first mindset who thrives in a fast-paced environment, leads by example and motivates a team to achieve results while

Qualifications

• Confident retail leader with previous management experience.
• Strong communication skills and a customer-first mindset.
• Thrives in a fast-paced environment, leads by example and motivates a team to achieve results.

Responsibilities

• Lead, mentor and develop a high-performing store team to achieve sales targets and deliver exceptional customer experiences.
• Oversee stock management practices and execute visual merchandising standards aligned with the brand direction.
• Manage store administration tasks, including payroll, banking and roster preparation.
• Recruit, onboard and train team members while fostering a positive and supportive team culture.
• Handle customer enquiries and resolve complaints in a professional and timely manner.
• Ensure compliance with company policies and procedures to support smooth store operations.

Skills

Retail leadership

Team development

Payroll & rostering

Customer service

Visual merchandising

Job description

Suzanne Grae is seeking a Store Manager to drive sales, lead daily operations, and deliver exceptional customer experiences across our stores in Australia. You will inspire and develop a high-performing team, manage stock, payroll, rostering and merchandising to maintain brand standards.

We’re looking for a confident retail leader with strong communication and a customer-first mindset who thrives in a fast-paced environment, leads by example and motivates a team to achieve results while