Store Manager: Capalaba, QLD

Games Workshop Group PLC; Brisbane; On-site; AUD 45,000 - 55,000; Full time

Benefits offered by this job

Company pension

Sharesave scheme

Training

Staff discounts

Recognition programs

Job summary

Games Workshop Group PLC is seeking a friendly, customer-focused retail team member for our Capalaba store. You will welcome customers, provide hands-on hobby guidance, and help create a fun, engaging atmosphere while promoting Warhammer products.

This single-staffed store requires independence, organization and professionalism. Training and support are provided, and you’ll enjoy staff discounts and a competitive salary as part of our benefits package.

Qualifications

• Experience delivering friendly and helpful customer service in a retail environment.
• Ability to explain products clearly and engage customers in hobby activities.
• Comfortable working independently in a small team setting.

Responsibilities

• Welcome customers to Games Workshop stores and provide hands-on hobby guidance.
• Create a fun, engaging atmosphere and promote Warhammer products.
• Assist with store operations and help grow the local hobby community.
• Demonstrate a professional, cheerful attitude in every customer interaction.

Skills

Customer service

Retail sales

Communication

Job description

With more than 550 stores all around the world, serving as the gateway to the worlds of Warhammer, our stores are a unique kind of shop! They are the best place to learn about our miniatures and discover the worlds of Warhammer.

Our retail staff are the first point of contact. Their job is to introduce people to our Worlds and help them fulfil their Warhammer aspirations.

If you are passionate about championing the Warhammer hobby in your local town or city, a career in Games Workshop retail could be waiting for you.

As a Warhammer representative, you will welcome new customers to the worlds of Warhammer by providing hands‑on hobby guidance and creating a fun, engaging atmosphere for all customers. You will also make decisions that will help grow the store and keep the Warhammer hobby alive in the local community.

We are looking for someone who is customer‑focused, cheerful and professional, who can turn every customer interaction into a positive and memorable experience. In return, we will provide the training and support you need to succeed in this role.

Warhammer ( Capalaba) is a single-staffed store. The ability to work independently, stay organised, and present yourself professionally at all times will be highly important in this role.

Working at Games Workshop

At Games Workshop, we are looking for people who will do their best to understand the company’s needs and put those needs first at work.

Because of this, we believe that what you are like, hence the attitude you show to work and the way you choose to behave, is even more important than your skills and experience.

In addition to an excellent salary based on a global pay banding structure, we offer a range of benefits and rewards, including a company pension, sharesave scheme, training, recognition programs, and attractive staff discounts.

Plus, you’ll work in a fun environment with an engaging customer base.

To ensure the safety of both our customers and staff, the selected candidate must obtain a valid Working with Children Check.

Find the team that plays to your strengths and talents

Work with the worlds of Warhammer around the globe

Discover what makes our unique company great