Sales Associates - Gracemere

EB Games; Gracemere; On-site; AUD 32,000 - 39,000; Part time

Benefits offered by this job

Employee discount at EB Games and Zing

Benefits platform with discounts at a1

Flexibility to support work-life

Employee Assistance Program (EAP)

Job summary

EB Games Australia in Gracemere is looking for a casual Sales Associate to deliver the EB Experience, provide quality customer service, and keep the store looking great.

You will meet KPI targets, know current promotions, assist with daily operations, maintain store appearance, manage inventory, and uphold our Ethos values of Family, Integrity, Vitality, Vision, Accountability, Recognition, and Sustainability.

Qualifications

• Commitment to providing exceptional service based on meeting the needs of the customer.
• Strong communication and interpersonal skills.
• Ability to solve or elevate problems that may arise.
• Vitality and enthusiasm for gaming and pop culture.

Responsibilities

• Achieving sales and KPI targets
• Maintaining in-depth and accurate knowledge of products and current promotions
• Assisting with day to day store operations
• Maintaining the store’s appearance and organisation to a high standard
• Inventory control and loss prevention
• Embracing and upholding our Ethos values of Family, Integrity, Vitality, Vision, Accountability, Recognition, and Sustainability.

Skills

Customer service

Communication

Problem solving

Gaming enthusiasm

Job description

As the home of gaming and pop culture, yeah, we sell fun - our products are the coolest in the galaxy! - but we also have fun, with spectacular events, celebrations, competitions, and other festivities to brighten your workday.

We take pride in being a safe, inclusive and supportive workplace, offering employee benefits that make a meaningful difference, and investing in our people’s development to help them build long and rewarding careers.

So come and join the fun, and do what you do best - with us!

Your new role awaits…

As a Sales Associate, you will provide quality customer service, keep your store looking great, and deliver the ultimate EB Experience.

In this role you will be responsible for:

• Achieving sales and KPI targets
• Maintaining in-depth and accurate knowledge of products and current promotions
• Assisting with day to day store operations
• Maintaining the store’s appearance and organisation to a high standard
• Inventory control and loss prevention
• Embracing and upholding our Ethos values of Family, Integrity, Vitality, Vision, Accountability, Recognition, and Sustainability.

This is a casual position.

What are we looking for?

• Commitment to providing exceptional service based on meeting the needs of the customer
• Strong communication and interpersonal skills
• Ability to solve or elevate problems that may arise, such as resolving customer complaints
• Vitality and enthusiasm for gaming and pop culture

What more do we offer?

• Employee discount at EB Games and Zing in store and online
• Benefits platform with discounts at all your favourite retailers
• Flexibility to support you and maintain work-life balance
• Employee Assistance Program (EAP) for you and your family

A little more about us…

Over 25 years EB Games has become one of Australia's leading retailers, but we don't do retail like most companies. Step into our stores, office or warehouse and the energy and passion is undeniable. With hundreds of locations, EB Games and Zing Pop Culture stores are the home of expert advice, service, and iconic gaming and pop culture products.