Store Manager - Cairns

Freedom Furniture Australia Pty Limited; Cairns Regional; On-site; AUD 90,000 - 110,000; Full time

Benefits offered by this job

Lucrative Rewards

25% Staff Discount on Freedom products

National career mobility

Job summary

Freedom Furniture Australia Pty Limited is seeking a Store Manager in Cairns to lead a high-performing team, shape store performance, and drive an exceptional customer experience. You will balance sales growth with people development and a focus on profitability across programs and initiatives.

The role offers career development within a national retailer, with leadership responsibilities, coaching, and the opportunity to influence store culture and safety.

Qualifications

• A proven track record in leading and motivating teams to deliver exceptional customer service.
• Strong commercial acumen and a results-driven mindset.
• A passion for interior design and home furnishings.
• A commitment to fostering a workplace where everyone thrives.

Responsibilities

• Leading and mentoring your team to achieve their KPIs and personal goals
• Using your commercial acumen to boost profitability across sales, our interior decorator program, NPS, engagement, ATV, and strike rates
• Creating a positive, high-performance culture through regular feedback and coaching
• Overseeing day-to-day operations, including rostering, financial performance, and onboarding new team members
• Champions a safety-first mindset culture, empowering your team to proactively identify and mitigate risks

Skills

Team leadership

Customer service excellence

Commercial acumen

Interior design passion

People development

Job description

At Freedom, we're on a mission to make beautiful things for the home available to everyone. As our Store Manager, you'll be at the forefront of bringing this vision to life. You'll inspire a team, delight customers, and shape the future of home furnishings.

Your days will be filled with creative problem-solving and developing talent through great leadership. You'll have the power to make decisions that directly impact store performance, team engagement and customer satisfaction. This role is about creating a space for your team to excel.

How This Will Transform Your Career

Your career path at Freedom is yours to shape. We'll work with you to create a personalised development plan aligned with your goals. You'll have access to both internal and external training programs, equipping you with skills that extend far beyond retail management.

As part of a national business, your career possibilities are endless.

Why You'll Like Working Here

At Freedom, our focus is on our people. We've been certified as a Great Place to Work, and here's why:

• Lucrative Rewards: Enjoy a competitive salary, superannuation, and quarterly bonus eligibility. Our generous incentive scheme is directly tied to your store's performance – the better your store does, the more you earn.
• Spotlight on Success: Celebrate your successes at Freedom Conferences and Excellence Awards, where top performers are acknowledged companywide.
• Employee Perks: Transform your own living space with a 25% staff discount on all Freedom products, even on sale items!
• Supportive Environment: Be part of a friendly, collaborative team that values your input and supports your growth.
• National Career Mobility: Seize exciting opportunities to move nationally with business support when career advancement prospects emerge

What You'll Be Working on

As our Store Manager, you'll be the driving force behind your store's success. Your key responsibilities will include:

• Leading and mentoring your team to achieve their KPIs and personal goals
• Using your commercial acumen to boost profitability across sales, our interior decorator program, NPS, engagement, ATV, and strike rates
• Creating a positive, high-performance culture through regular feedback and coaching
• Overseeing day-to-day operations, including rostering, financial performance, and onboarding new team members
• Champions a safety-first mindset culture, empowering your team to proactively identify and mitigate risks

The Superstar We're Seeking

We're looking for a talented retail leader with:

• A proven track record in leading and motivating teams to deliver exceptional customer service
• Strong commercial acumen and a results-driven mindset that turns strategies into success stories
• A passion for interior design and home furnishings
• A commitment to fostering a workplace where everyone thrives

Have a voice, make an impact, and find your seat at Freedom.