Assistant Store Manager - Moore Park

Freedom Furniture Australia Pty Limited; Sydney; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Quarterly bonus scheme tied to store绩

25% staff discount on Freedom products

Work-life balance with rotating rostas

Comprehensive product and leadership培训

Career progression pathways

Job summary

Freedom Furniture Australia Pty Limited is seeking an Assistant Store Manager to lead the store floor with a focus on customer experience and team performance.

You'll coach emerging talent, drive store profitability through sales initiatives and cost control, and partner with the Store Manager to create beautiful living spaces for customers while cultivating a high-performing team.

Qualifications

• Natural leader with strong people skills and commercial awareness.
• Ideally retail management experience.
• Passion for home design and customer experience.
• Skilled in coaching and developing teams.
• Strong business acumen and initiative.
• Commitment to an inclusive, high-performing workplace.

Responsibilities

• Mentor and develop store team to achieve KPIs.
• Lead initiatives to improve EBIT, NPS, engagement and ATV.
• Oversee daily operations, rosters, and onboarding.
• Create engaging customer experiences and uphold brand standards.
• Foster a safety-first culture and collaborative environment.

Skills

Retail leadership

Coaching

Commercial acumen

People skills

Team development

Job description

Assistant Store Manager - Drive Retail Excellence at Freedom

Why You'll Be Excited About This Role

Ready to make your mark in retail leadership? As an Assistant Store Manager at Freedom, you'll have the ability to directly impact both customer experiences and team success. You'll coach emerging talent and drive store performance.

Your commercial expertise will truly shine here, as you'll have the opportunity to maximise store profitability through various sales initiatives and controlling costs. This role is focused on cultivating a high-performing team enabling them to create beautiful living spaces for our customers.

How This Will Transform Your Career

At Freedom, your growth is our priority. You'll develop crucial leadership skills through our comprehensive training programs, covering everything from product knowledge to management techniques. Your career trajectory can lead to Store Manager and beyond – many of our senior leaders started their journey on the shop floor.

You’ll gain invaluable experience in commercial strategy, team leadership, and retail operations.

Why You'll Like Working Here

Join a culture where honesty, transparency, and recognition are part of our values. You'll be part of a certified 'Great Place to Work' where your voice matters and your ideas can shape our future.

We believe in rewarding success:

• Competitive salary and superannuation plus a quarterly bonus scheme directly tied to store performance
• 25% staff discount on all Freedom products, including sale items
• Work-life balance with rotating rosters
• Comprehensive product and leadership training with clear career progression pathways
• Supportive and collaborative team environment

What You'll Be Working On

You'll partner with the Store Manager and Area Leader to drive store success through:

• Mentoring and developing team members to achieve their KPIs and personal goals
• Leading initiatives to improve EBIT, NPS, engagement, ATV, and strike rates
• Creating a positive work environment focused on teamwork and collaboration, supported by a high-performance culture thanks to your regular feedback and coaching.
• Creating engaging customer experiences that bring our brand to life
• Managing daily operations, including rosters, financial performance and onboarding new starters
• Building a safety-first culture within your team

What Type of Person Will Succeed

We're looking for a natural leader who combines commercial awareness with people skills. You'll thrive here if you:

• Ideally have retail management experience
• Are passionate about home design and creating a great customer experience
• Excel at coaching and developing teams
• Demonstrate strong commercial acumen
• Show initiative in identifying and solving problems
• Have a commitment to fostering a workplace where everyone thrives

Have a voice, make an impact, and find your seat at Freedom.