Store Manager

Drakes Supermarkets; Townsville City; On-site; AUD 70,000 - 110,000; Full time

Job summary

Drakes Supermarkets is seeking an experienced retail leader to manage daily store operations in Townsville. The role emphasizes driving sales, optimizing inventory, and delivering outstanding customer service in a fast-paced supermarket environment.

You will lead a team, coach staff, and tailor offerings to local customer needs while maintaining high standards of safety and profitability.

Qualifications

• Significant grocery and fresh food retail knowledge.
• Experience in leading and managing team members.
• Ordering and cost control expertise.
• Strong understanding of gross profit calculations.
• Accurate staff rostering.
• Passion and enthusiasm, with a very "hands on" approach
• Unparalleled commitment to customer service.
• Excellent communication skills.
• Ability to liaise with both staff and management.
• A flair for merchandising.
• Strong leadership and delegation skills.
• Ability to coach, train and performance manage staff.
• Commitment to work health and safety standards.

Responsibilities

• Display a passion for the grocery retail industry.
• Express a positive "can do" attitude.
• Problem solve.
• Lead by example.
• Motivate a team; communicate effectively with management, employees, customers and external stakeholders.

Job description

Job Description

Exciting Career Opportunity

• Attractive salary package and incentives
• Dynamic growing company
• Potential for promotion

Drakes Supermarkets is a Retail industry success story. A family owned and operated private company, we are Australia’s largest independently-owned supermarket chain. Due to our unprecedented growth, we provide excellent career opportunities within our company.

The successful applicant will be given the opportunity to treat the store as if it were their own business. They will be given the flexibility to tailor the stores service and products offering to meet the specific needs of the customers within the local area.

Working as a part of an enthusiastic team, in a highly competitive supermarket environment, applicants will be expected to demonstrate:

• Significant grocery and fresh food retail knowledge
• Experience in leading and managing team members
• Ordering and cost control expertise
• An excellent understanding of gross profit calculations
• Accurate staff rostering
• Passion and enthusiasm, with a very \"hands on\" approach
• Unparalleled commitment to customer service
• Excellent communication skills
• Ability to liaise with both staff and management
• A flair for merchandising
• Strong leadership and delegation skills
• Ability to coach, train and performance manage staff
• Commitment to work health and safety standards

To succeed within our organisation, applicants must be able to:

• Display a passion for the grocery retail industry
• Express a positive \"can do\" attitude
• Problem solve
• Lead by example
• Motivate a teamCommunicate effectively with management, employees, customers and external stakeholders