Store Manager

Rivareno Gelato Australia; Sydney; On-site; AUD 65,000 - 90,000; Full time

Job summary

Rivareno Gelato Potts Point is seeking a motivated Store Manager to oversee daily store operations, drive sales, manage inventory, and ensure health and safety compliance. You will lead a small team, train staff, and deliver exceptional customer service in a fast-paced retail environment.

The role requires leadership, strong communication, experience in retail management, and availability to work weekends and public holidays. Knowledge of inventory control and sales techniques is a plus.

Qualifications

• Diploma in Management or 3+ years of relevant work experience.
• 1+ year in a similar retail management role.
• Strong leadership and communication skills.
• Ability to work in a fast-paced environment.
• Excellent customer service and knowledge of inventory management.
• Willingness to work weekends and public holidays.

Responsibilities

• Manage day-to-day store operations including sales, stock management, and production coordination.
• Supervise and train store staff and maintain high standards of customer service.
• Address customer inquiries and handle complaints to ensure satisfaction.
• Monitor inventory levels and place orders as needed.
• Develop and implement sales strategies to drive revenue.
• Analyze sales data to inform decision making.
• Manage store budgets and financial programs.
• Maintain cleanliness and organization of the store.
• Ensure compliance with health and safety regulations.

Skills

Leadership

Communication

Customer Service

Retail Management

Education

Diploma in Management

Job description

Job Description

We are looking for a motivated and experienced Store Manager to join our team at Rivareno Gelato Potts Point. As the Store Manager, you will be responsible for overseeing all aspects of the store's operations, including maintaining high levels of customer service, driving sales, managing inventory, and ensuring the store meets all health and safety regulations.

The Role

Rivareno Gelato is seeking retail managers to provide the best gelato experience for their loyal and dedicated customers.

Responsibilities

• Manage day-to-day operations of the store including selling, promoting and advertising goods to customers, stock management, gelato production, operations management
• Supervise and train staff members
• Ensure customer satisfaction and handle customer inquiries and complaints
• Monitor inventory levels and order supplies as needed
• Create and implement sales strategies to drive revenue including setting prices
• Analysis of sales data
• Manage store budgets and financial programs
• Maintain cleanliness and organization of the store
• Ensure compliance with health and safety regulations

Requirements

• At least a Diploma in Management or at least 3 years of relevant work experience in lieu
• Previous experience in a similar role for at least 1 year
• Strong leadership and communication skills
• Ability to work in a fast-paced environment
• Excellent customer service skills
• Knowledge of inventory management and sales techniques
• Flexibility to work weekends and public holidays

If you are a dynamic and results-driven individual with a passion for the hospitality industry, we would love to hear from you.