Gelato Store Manager: Growth, Ops & Guest Experience

Rivareno Gelato Australia; Sydney; On-site; AUD 65,000 - 90,000; Full time

Job summary

Rivareno Gelato Potts Point is seeking a motivated Store Manager to oversee daily store operations, drive sales, manage inventory, and ensure health and safety compliance. You will lead a small team, train staff, and deliver exceptional customer service in a fast-paced retail environment.

The role requires leadership, strong communication, experience in retail management, and availability to work weekends and public holidays. Knowledge of inventory control and sales techniques is a plus.

Qualifications

• Diploma in Management or 3+ years of relevant work experience.
• 1+ year in a similar retail management role.
• Strong leadership and communication skills.
• Ability to work in a fast-paced environment.
• Excellent customer service and knowledge of inventory management.
• Willingness to work weekends and public holidays.

Responsibilities

• Manage day-to-day store operations including sales, stock management, and production coordination.
• Supervise and train store staff and maintain high standards of customer service.
• Address customer inquiries and handle complaints to ensure satisfaction.
• Monitor inventory levels and place orders as needed.
• Develop and implement sales strategies to drive revenue.
• Analyze sales data to inform decision making.
• Manage store budgets and financial programs.
• Maintain cleanliness and organization of the store.
• Ensure compliance with health and safety regulations.

Skills

Leadership

Communication

Customer Service

Retail Management

Education

Diploma in Management

Job description

Rivareno Gelato Potts Point is seeking a motivated Store Manager to oversee daily store operations, drive sales, manage inventory, and ensure health and safety compliance. You will lead a small team, train staff, and deliver exceptional customer service in a fast-paced retail environment.

The role requires leadership, strong communication, experience in retail management, and availability to work weekends and public holidays. Knowledge of inventory control and sales techniques is a plus.