Store Manager

The Salvation Army Australia; Lismore; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Salary packaging benefits

Generous parental leave

Staff store discount

No Sunday work - work-life balance

Fitness Passport access

Employee assistance program

Training and development opportunities

Job summary

The Salvation Army Australia is seeking an experienced Store Manager to lead the Lismore Salvos Stores. You will drive sales, coach volunteers and staff, and ensure an exceptional in-store experience while supporting fundraising for Australians in need.

Reporting to the Area Manager, this permanent full-time role requires budget awareness, merchandising, and community engagement to strengthen Salvos Stores' mission in the Lismore area.

Qualifications

• Retail management experience is essential.
• Strong customer service, interpersonal and communication skills are essential.
• Demonstrated leadership and ability to inspire and engage people.
• Ability to work to budgets and manage operational priorities.
• Experience using Workday HCM system is highly regarded.
• Align with The Salvation Army mission and values.

Responsibilities

• Lead store operations and achieve sales and surplus targets.
• Manage stock flow, pricing and visual merchandising to Salvos Stores' standards.
• Inspire, train and develop a team of employees and volunteers.
• Keep budgets on track and manage rosters and wage costs.
• Build strong community connections with local groups and partners.

Skills

Retail management

Customer service

Interpersonal communication

Leadership

Budgeting

Workday HCM

Tools

Workday HCM

Job description

About Us

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.

About The Role

An exciting opportunity for an experienced Store Manager to lead our team at Lismore Salvos Stores. As Store Manager, you’ll drive sales, inspire your team, and deliver an exceptional in-store experience, all while helping us raise vital funds to support Australians in need. Reporting to the Area Manager, this is a permanent, full-time role located in Lismore, NSW.

Key Responsibilities

• Lead store operations and achieve sales and surplus targets.


• Manage stock flow, pricing and visual merchandising according to Salvos Stores' standards and values.


• Inspire, train and develop a passionate team of employees and volunteers.


• Keep budgets on track and manage rosters and wage costs to keep the store running efficiently.


• Build strong community connections with local groups and partners.

About You

• Retail management experience (essential).


• Strong proven customer service, interpersonal and communication skills (essential)


• Demonstrated leadership skills and the ability to inspire and engage people.


• Ability to work to budgets and manage operational priorities.


• Experience using Workday HCM system (highly regarded).


• Alignment with The Salvation Army Mission and Values of integrity, respect, compassion, collaboration, and diversity.

The Benefits

We are more than retail. Every sale supports The Salvation Army’s programs, helping thousands of Australians every year.

As a registered NFP we offer our eligible employees real and meaningful benefits such as:

• Salary packaging up to $15,900 tax free + $2,650 meal entertainment benefit.


• Generous Paid Parental leave for primary (12 weeks) & secondary carers, Purchased Leave Scheme (up to 8 weeks) and Workplace Support Leave (5 days) for 'volunteering' in Salvos' initiatives.


• Staff Store Discount.


• No Sunday work - work-life balance!


• Access to Fitness Passport and consumer discounts.


• Access to EAP and health & wellness initiatives.


• Ongoing training and development opportunities that enhance on the job skills and proficiency.


• Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts.

About Us

Not your average retailer, Salvos Stores is made up of a team of changemakers who are passionate about raising funds to help The Salvation Army provide over one million sessions of care to disadvantaged Australians each year through an extensive network of over 360 retail stores, as well as online. Whether you’re sorting donations, processing invoices or driving one of our iconic trucks, every team member is valued for the incredible contribution they make to Salvos Stores. Join our crew and feel rewarded for making a difference. Salvos Stores is a mission enterprise of The Salvation Army, a Christian movement and one of Australia’s largest and most-loved charities, helping thousands of Australians every year find hope amid all kinds of personal hardship.

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration.

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value and include people of all cultures, languages, abilities, sexual orientations, gender identities, gender expressions and intersex status. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration.