Store Manager

The Salvation Army; Gold Coast City; On-site; AUD 75,000 - 95,000; Full time

Benefits offered by this job

Salary packaging up to $15,900 taxfree

Meal entertainment benefit

Paid parental leave

Purchased leave

Staff store discount

No Sunday work

Fitness Passport access

EAP & health & wellness initiatives

Training & development opportunities

Purpose-driven career opportunities

Job summary

The Salvation Army USA Eastern Territory is seeking a Store Manager for Biggera Waters Salvos Stores in Queensland. You will lead operations, drive sales, and deliver a great in-store experience while supporting fundraising for Australians in need.

Reporting to the Area Manager, this permanent full-time role requires retail management experience, strong customer service, leadership, budgeting, and the ability to work with volunteers. Experience with Workday HCM is a plus.

Qualifications

• Retail management experience is essential.
• Strong customer service and interpersonal skills.
• Proven leadership and ability to inspire teams.
• Ability to manage budgets and wage costs.
• Experience with Workday HCM is advantageous.
• Alignment with The Salvation Army mission and values.

Responsibilities

• Lead store operations and achieve sales and surplus targets.
• Manage stock flow, pricing and visual merchandising to standards.
• Inspire, train and develop a team of employees and volunteers.
• Keep budgets on track and manage rosters and wage costs.
• Build strong community connections with local groups and partners.

Skills

Retail management

Customer service

Leadership

Budgeting

Workday HCM

Values alignment

Tools

Workday HCM

Job description

ABOUT US

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.

About The Role

An exciting opportunity for an experiencedStore Managerto lead our team atBiggera Waters Salvos Stores. As Store Manager, you’ll drive sales, inspire your team, and deliver an exceptional in-store experience, all while helping us raise vital funds to support Australians in need. Reporting to the Area Manager, this is apermanent, full-time rolelocated inBiggera Waters, QLD.

Key Responsibilities

• Lead store operations and achieve sales and surplus targets.
• Manage stock flow, pricing and visual merchandising according to Salvos Stores' standards and values.
• Inspire, train and develop a passionate team of employees and volunteers.
• Keep budgets on track and manage rosters and wage costs to keep the store running efficiently.
• Build strong community connections with local groups and partners.

About You

• Retail management experience (essential).
• Strong proven customer service, interpersonal and communication skills (essential)
• Demonstrated leadership skills and the ability to inspire and engage people.
• Ability to work to budgets and manage operational priorities.
• Experience using Workday HCM system (highly regarded).
• Alignment with The Salvation Army Mission and Values of integrity, respect, compassion, collaboration, and diversity.

Benefits

We are more than retail. Every sale supports The Salvation Army’s programs, helping thousands of Australians every year.

• Salary packaging up to $15,900 tax free + $2,650 meal entertainment benefit.
• Generous Paid Parental leave for primary (12 weeks) & secondary carers,
• Purchased Leave Scheme (up to 8 weeks) and Workplace Support Leave (5 days) for 'volunteering’ in Salvos' initiatives.
• Staff Store Discount.
• No Sunday work - work-life balance!
• Access to Fitness Passport and consumer discounts.
• Access to EAP and health & wellness initiatives.
• Ongoing training and development opportunities that enhance on the job skills and proficiency.
• Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts.

About Us

Not your average retailer, Salvos Stores is made up of a team of changemakers who are passionate about raising funds to help The Salvation Army provide over one million sessions of care to disadvantaged Australians each year through an extensive network of over 360 retail stores, as well as online. Whether you’re sorting donations, processing invoices or driving one of our iconic trucks, every team member is valued for the incredible contribution they make to Salvos Stores. Join our crew and feel rewarded for making a difference. Salvos Stores is a mission enterprise of The Salvation Army, a Christian movement and one of Australia’s largest and most-loved charities, helping thousands of Australians every year find hope amid all kinds of personal hardship.

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration.

At the Salvos, we believe in doing good that transforms lives and futures for the better. And it is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.

Mission, Vision & Values The Salvation Army is a Christian movement dedicated to sharing the love of Jesus. We share the love of Jesus by: Caring for people Creating faith pathways Building healthy communities Working for justice When you work with the Salvos, you help make a real difference to the community and the lives of others. Find more information here. Check out how we’re bringing some more good in the world.

Why work with the Salvos? The Salvation Army offers a range of employment opportunities across the organisation, including those in community programs, aged care, retail, employment services, corporate and other support services. When you choose to work with the Salvos, you choose to believe in doing good that transforms the lives of people and communities facing hardship or crisis. So, if you are passionate about work that has purpose and satisfaction, are keen on delivering social and sustainable outcomes that change lives, we want to hear from you. Our employees have access to a range of benefits, plus personal development and career diversity opportunities that deliver real and meaningful benefits. Enjoy flexible working arrangements and a healthy work-life balance, generous salary packaging opportunities, parental leave, purchase leave schemes and much more.

The Salvation Army encourages people from all backgrounds, abilities, and identities to apply. We are committed to fostering an inclusive environment that accepts and recognises every person, embraces their strengths and differences, and provide opportunities for all people to achieve their highest potential.

Check out our career page to find out more about our recruitment process and what its like to work at the Salvos.

We are always on the lookout for individuals keen to help us fulfil mission to support those in need. Along with contributing their valuable time to a good cause, volunteers bring much-needed vitality and a fresh perspective through their ideas to the range of roles we have on offer. Whatever your skillset, availability, or areas of interest, we are keen to hear from you.

Check out our volunteer opportunities here.