Store Manager

Secrets by Amaar; City of Melbourne; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Base salary + bonuses

Exclusive product discounts

Leadership development pathways

Training and travel opportunities

Franchise opportunities

Job summary

Secrets by Amaar in Knox, Melbourne, is seeking a Store Manager to lead a luxury boutique and drive performance for a sustainable diamond alternatives brand.

You will coach a 2–5 person team, deliver exceptional service, and grow sales while upholding the brand's premium standards. This role requires flexibility across shifts, including weekends.

Join a fast-growing brand with leadership development pathways, exclusive staff discounts, and opportunities for future franchise ownership.

Qualifications

• 3+ years of proven sales leadership with targets.
• Must have some jewellery experience.
• Track record of team development and business growth.
• Experience managing teams of 2–5 people.
• Passion for premium customer service.
• Charisma, communication, and confidence.
• High attention to detail and ability to juggle priorities.

Responsibilities

• Lead and develop a high-performance luxury retail team.
• Drive store sales and achieve targets.
• Oversee daily operations including merchandising and rostering.
• Deliver premium customer experiences.
• Manage inventory and uphold brand standards.
• Build lasting customer relationships and repeat business.

Skills

leadership

sales leadership

team development

customer service

communication

attention to detail

prioritisation

Job description

Are you an inspiring business leader ready to take the reins of a high-performance team in a luxury retail environment? Be rewarded with a base salary and on target earnings.

Join Secrets By Amaar, Australia's leader in sustainable diamond alternatives, as our next Store Manager at our stunning Knox location.

Secrets By Amaar's mission is to disrupt the diamond industry world-wide with sustainable alternatives to mined diamonds. We design exquisite jewellery that is more sustainable, more desirable and more affordable. We provide our customers with unique experiences. Secrets by Amaar represents the next era of fine jewellery; where beauty and responsibility coexist, where brilliance meets integrity, and where legacy is not replaced, but elevated.

We are a growing brand currently looking for various management team members to lead our boutique locations.

Your Role:

Lead & Inspire

– Coach, develop, and motivate your team to achieve their full potential while fostering a positive and results-driven culture.

Own the Results

– Drive sales performance, achieve key business targets, and identify opportunities to grow your store's success.

Deliver Luxury

– Create memorable customer experiences through personalised service, product expertise, and exceptional attention to detail.

Grow Your Business

– Build lasting customer relationships, drive repeat business, and treat your boutique as if it were your own.

Oversee daily store operations, including visual merchandising, inventory management, rostering, and maintaining the highest brand standards.

This is an opportunity to make a genuine impact within a growing luxury brand while developing your leadership career.

About You:

3+ years of proven sales leadership experience (and you love smashing targets).

Must have some jewellery experience.

A track record of team development and business growth.

Experience managing teams of 2-5 people is required.

A passion for premium customer service.

Charisma, communication, and confidence that lights up the room.

High attention to detail and the ability to juggle priorities like a pro.

Base salary & uncapped earning potential

- the more you sell, the more you earn in bonuses!

Generous exclusive discounts on product for you and your family.

Access clear leadership development pathways, including future franchise and business ownership opportunities.

Modern Training and buzz nights, with the potential to win oversea trips!

Join a brand with purpose and be part of a fast-growing business that's leading the movement towards more sustainable, ethical diamond alternatives.

This role requires flexibility to work across all shifts including late nights and weekends.

If you're a natural leader with a love for luxury and a passion for people and driving sales – we want to hear from you!