Store Manager

Frog Recruitment; Brisbane; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive salary with bonus

Structured onboarding

Leadership support

Career progression

Job summary

Frog Recruitment is seeking a dynamic Store Leader in Brisbane to drive performance in a customer‑focused health technology retailer. You will lead a motivated team, shape store strategy and deliver an outstanding customer experience.

You will coach and develop staff, manage day‑to‑day operations, scheduling, and KPI delivery with emphasis on customer care and quality outcomes. This role offers a competitive salary with bonus opportunities, structured onboarding, leadership support, and clear

Qualifications

• Proven success leading teams in retail, healthcare or other customer-focused environments.
• Strong coaching leadership style with a track record of developing high-performing teams.
• Commercially minded with the ability to balance customer experience and sales outcomes.
• Experience managing store operations, team performance and workforce planning.
• Strong KPI focus with demonstrated success driving growth and business results.
• Exposure to healthcare, pharmacy, medical devices, optical, audiology or other regulated industries is highly regarded.

Responsibilities

• Lead a customer-focused team and oversee store operations.
• Drive store performance and coach development of staff.
• Oversee day-to-day operations and KPI delivery with focus on customer care.

Job description

Join a global leader at the forefront of health technology, helping people improve their sleep, health and quality of life. With a strong presence across Australia and New Zealand, this growing organisation combines innovation with genuinely personalised care, offering a collaborative culture and exciting long-term career opportunities.

About the opportunity

Lead a customer-focused team in a sale / service-led retail environment where you can genuinely make a difference. You will drive store performance, coach and develop your team, oversee day-to-day operations and deliver an exceptional customer experience. This is a hands-on leadership role with the opportunity to influence results, support business growth and help people improve their quality of life.

Selection criteria

• Proven success leading teams in retail, healthcare or other customer-focused environments.
• Strong coaching leadership style with a track record of developing high-performing teams.
• Commercially minded, with the ability to balance customer experience and sales outcomes.
• Experience managing store operations, team performance and workforce planning.
• Strong KPI focus with demonstrated success driving growth and business results.
• Exposure to healthcare, pharmacy, medical devices, optical, audiology or other regulated industries is highly regarded.

What’s in it for you?

• Competitive salary package with attractive monthly and quarterly bonus opportunities.
• Join a global organisation offering genuine career progression and development pathways.
• Structured onboarding, dedicated training and ongoing leadership support.
• Be part of a supportive, customer-focused culture where teamwork, innovation and continuous improvement are valued.

we welcome everyone and encourage people to be their authentic selves.