Store Manager

People2People Au Sf; Brisbane; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive bonus opportunities

Career progression pathways

Structured onboarding and training

Supportive customer-focused culture

Job summary

People2People Au Sf is seeking a hands-on Store Leader to guide a customer-focused team within a busy Brisbane retail environment, driving sales outcomes while maintaining exceptional service.

You will coach and develop staff, oversee daily operations and shape the customer experience, balancing KPI targets with business growth and outcomes that improve people’s quality of life.

Qualifications

• Proven success leading teams in retail, healthcare or other customer-focused environments.
• Strong coaching leadership style with a track record of developing high-performing teams.
• Commercially minded, with the ability to balance customer experience and sales outcomes.
• Experience managing store operations, team performance and workforce planning.
• Strong KPI focus with demonstrated success driving growth and business results.
• Exposure to healthcare, pharmacy, medical devices, optical, audiology or other regulated industries is highly regarded.

Responsibilities

• Lead a customer-focused team in a sale/service-led retail environment.
• Drive store performance and coach and develop your team.
• Oversee day-to-day operations and deliver an exceptional customer experience.
• Hands-on leadership to influence results and support business growth.

Skills

Team leadership

Retail experience

Customer-focused

Coaching

KPI driven

Regulated industries exposure

Job description

About the organisation –

Join a global leader at the forefront of health technology, helping people improve their sleep, health and quality of life. With a strong presence across Australia and New Zealand, this growing organisation combines innovation with genuinely personalised care, offering a collaborative culture and exciting long-term career opportunities.

About the opportunity

Lead a customer-focused team in a sale / service-led retail environment where you can genuinely make a difference. You will drive store performance, coach and develop your team, oversee day-to-day operations and deliver an exceptional customer experience. This is a hands‑on leadership role with the opportunity to influence results, support business growth and help people improve their quality of life.

Selection criteria

• Proven success leading teams in retail, healthcare or other customer‑focused environments.


• Strong coaching leadership style with a track record of developing high‑performing teams.


• Commercially minded, with the ability to balance customer experience and sales outcomes.


• Experience managing store operations, team performance and workforce planning.


• Strong KPI focus with demonstrated success driving growth and business results.


• Exposure to healthcare, pharmacy, medical devices, optical, audiology or other regulated industries is highly regarded.

What’s in it for you?

• Competitive salary package with attractive monthly and quarterly bonus opportunities.


• Join a global organisation offering genuine career progression and development pathways.


• Structured onboarding, dedicated training and ongoing leadership support.


• Be part of a supportive, customer‑focused culture where teamwork, innovation and continuous improvement are valued.