Store Leader: Premium Retail Experience & Team Growth

Lacoste Australia; Sydney; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive pay with incentives

Staff discount 40%

Work-life balanced roster

Training & progression

Employee assistance program

Diverse retail journey

Job summary

Lacoste Australia is seeking a passionate Store Manager to lead our Sydney Outlet Village store in Liverpool. You will champion exceptional customer experiences, bring Lacoste’s heritage to life, and mentor a high-performing team to deliver premium service and strong sales results.

In this role you’ll oversee daily operations, rostering and wage control, visual merchandising, and KPI achievement, while coaching staff, maintaining brand standards, and creating a welcoming, energised store culture

Qualifications

• Proven experience as a Store Manager or Senior Assistant Store Manager in a fast-paced retail environment.
• Strong leadership with a results-driven, 'Make It Happen' attitude.
• Passionate about coaching, developing and motivating high-performing teams.
• Experience driving sales performance and achieving KPI targets.
• Customer-obsessed with commitment to best-in-class experiences.
• Strategic thinker who can identify growth opportunities.
• Confident in rostering, visual merchandising and team development.
• Collaborative team player with energy, positivity and accountability.

Responsibilities

• Oversee daily operations to achieve sales, KPIs, visual merchandising standards, stock levels, shrinkage and wage control.
• Lead by example to inspire your team and drive high-performance across all areas of the store.
• Monitor performance metrics and take action to meet weekly, monthly, and annual sales goals.
• Manage rosters and wage spend in line with business targets and GRIA compliance.
• Coach and develop team members through succession planning and ongoing training.
• Champion a positive store culture and maintain high levels of team morale.
• Execute brand standards and visual merchandising excellence throughout the store.
• Bring the Lacoste brand vision to life through exceptional service and operational excellence.

Skills

Store management

Leadership

Coaching

Sales KPI

Customer focus

Strategic thinking

Operations management

Team development

Job description

Lacoste Australia is seeking a passionate Store Manager to lead our Sydney Outlet Village store in Liverpool. You will champion exceptional customer experiences, bring Lacoste’s heritage to life, and mentor a high-performing team to deliver premium service and strong sales results.

In this role you’ll oversee daily operations, rostering and wage control, visual merchandising, and KPI achievement, while coaching staff, maintaining brand standards, and creating a welcoming, energised store culture