Lacoste Sydney OTL Village | Store Manager

Lacoste Australia; Sydney; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive pay with incentives

Staff discount 40%

Work-life balanced roster

Training & progression

Employee assistance program

Diverse retail journey

Job summary

Lacoste Australia is seeking a passionate Store Manager to lead our Sydney Outlet Village store in Liverpool. You will champion exceptional customer experiences, bring Lacoste’s heritage to life, and mentor a high-performing team to deliver premium service and strong sales results.

In this role you’ll oversee daily operations, rostering and wage control, visual merchandising, and KPI achievement, while coaching staff, maintaining brand standards, and creating a welcoming, energised store culture

Qualifications

• Proven experience as a Store Manager or Senior Assistant Store Manager in a fast-paced retail environment.
• Strong leadership with a results-driven, 'Make It Happen' attitude.
• Passionate about coaching, developing and motivating high-performing teams.
• Experience driving sales performance and achieving KPI targets.
• Customer-obsessed with commitment to best-in-class experiences.
• Strategic thinker who can identify growth opportunities.
• Confident in rostering, visual merchandising and team development.
• Collaborative team player with energy, positivity and accountability.

Responsibilities

• Oversee daily operations to achieve sales, KPIs, visual merchandising standards, stock levels, shrinkage and wage control.
• Lead by example to inspire your team and drive high-performance across all areas of the store.
• Monitor performance metrics and take action to meet weekly, monthly, and annual sales goals.
• Manage rosters and wage spend in line with business targets and GRIA compliance.
• Coach and develop team members through succession planning and ongoing training.
• Champion a positive store culture and maintain high levels of team morale.
• Execute brand standards and visual merchandising excellence throughout the store.
• Bring the Lacoste brand vision to life through exceptional service and operational excellence.

Skills

Store management

Leadership

Coaching

Sales KPI

Customer focus

Strategic thinking

Operations management

Team development

Job description

Lacoste is entering an exciting new chapter in Australia, and we're looking for a passionate, retail-driven

Join the Team Behind the Crocodile

Lacoste is entering an exciting new chapter in Australia, and we're looking for a passionate, retail-driven Store Manager to join our team at Sydney Outlet Village in Liverpool! Bring nearly 100 years of heritage to life. Renowned for blending sport, fashion and culture, Lacoste is built on innovation, craftsmanship and timeless style. You'll play a key role in bringing the brand's rich heritage to life and helping shape the customer experience in one of the world's most respected fashion brands. We're looking for a people-focused leader who is passionate about delivering exceptional customer experiences. Success in this role comes from taking customers on a journey, sharing the story behind the products, and creating a premium experience that goes beyond a transaction.

What You’ll Do

• Oversee daily operations to achieve sales, KPIs, visual merchandising standards, stock levels, shrinkage and wage control
• Lead by example to inspire your team and drive high-performance across all areas of the store
• Monitor performance metrics and take action to meet weekly, monthly, and annual sales goals
• Manage rosters and wage spend in line with business targets and GRIA compliance
• Coach and develop team members through succession planning and ongoing training
• Champion a positive store culture and maintain high levels of team morale
• Execute brand standards and visual merchandising excellence throughout the store
• Bring the Lacoste brand vision to life through exceptional service and operational excellence

Who You Are

• Proven experience as a Store Manager or Senior Assistant Store Manager in a fast-paced retail environment
• A results-driven leader with a strong "Make It Happen" attitude
• Passionate about coaching, developing and motivating high-performing teams
• Experienced in driving sales performance and achieving KPI targets
• Customer-obsessed, with a commitment to delivering best-in-class experiences
• A strategic thinker who can identify opportunities to drive growth and improve performance
• Confident managing operational responsibilities including rostering, visual merchandising and team development
• A collaborative team player who leads with energy, positivity and accountability

Why Lacoste?

• Competitive salary package with performance-based incentives
• 40% staff discount across Accent Group brands including Hype DC, Platypus, Nude Lucy, Ugg, HOKA, Dr Martens and more
• Structured roster designed to support healthy work-life balance with two consecutive days off
• Ongoing training, development and career progression opportunities
• Confidential Employee Assistance Program for you and your family
• The opportunity to be part of a landmark moment in Lacoste's Australian retail journey

The successful Assistant Store Manager will bring passion, energy and leadership to a pivotal moment for the brand, helping create an exceptional store experience while supporting the growth of a high-performing team.

At Accent Group Limited we are committed to creating an inclusive workplace that promotes and values diversity and inclusion. We believe in the diversity of our people across age, gender, identity, race, sexual orientation, ethnicity, physical and mental ability. We strive on creating an equal employment environment where everyone from any background can be themselves. The Accent Group acknowledges, and pays respect, to the Traditional Owners and ongoing custodians of the land. The Aboriginal and Torres Strait Islander and Maori people.