Store Leader: Inspire Teams, Elevate Sales & Experience

Forever New; Burwood; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

$1,000 clothing allowance

Seasonal bonus potential earnings

40% employee discount

12 Weeks Paid Parental Leave

Birthday leave

Wellbeing and environmental incentives

Learning and development programs

Recognition program and service awards

Exposure to a global business across 5

Recruitment referral incentives

Job summary

Forever New's Burwood store seeks an experienced Store Manager to lead by example and drive sales in a fast-growing fashion environment.

You will inspire and coach a dynamic team, manage rosters, deliver outstanding customer service, and hands-on with our garments to showcase product excellence across the store.

Reporting to the Area Manager, you will shape store culture, optimise processes, and partner with head office on campaigns while upholding Forever New's values and style.

Qualifications

• Retail store management experience.
• Proven ability to achieve sales targets and wage costs.
• Passion for coaching and leading teams.
• Exposure to performance management processes.
• Strong communication with a customer-service focus.
• Ability to manage rosters effectively.
• Previous visual merchandising experience.
• Willingness to work late nights, public holidays and weekends.
• Understanding of fashion trends and Forever New brand.

Responsibilities

• Lead and inspire a high-performing store team to achieve sales targets.
• Coach and develop team members through ongoing feedback and training.
• Manage rosters to ensure adequate coverage during peak times.
• Deliver exceptional customer service and build strong relationships with customers.
• Hands-on involvement with product to reflect brand aesthetics and drive merchandising standards.
• Collaborate with Area Manager and head office on campaigns and initiatives.

Skills

Store management

Sales leadership

Coaching

Performance management

Roster management

Visual merchandising

Customer service

Communication

Job description

Forever New's Burwood store seeks an experienced Store Manager to lead by example and drive sales in a fast-growing fashion environment.

You will inspire and coach a dynamic team, manage rosters, deliver outstanding customer service, and hands-on with our garments to showcase product excellence across the store.

Reporting to the Area Manager, you will shape store culture, optimise processes, and partner with head office on campaigns while upholding Forever New's values and style.