Store Leader: Customer Experience & Team Growth

trekbikes; Australia; On-site; AUD 80,000 - 110,000; Full time

Job summary

Trek in Australia is seeking a Store Manager to lead daily operations, elevate customer experiences, and drive team performance. You will mentor staff, manage budgets, and steer sales to exceed targets, all while delivering a vibrant, community-focused shopping environment.

The role requires strong leadership, a passion for people, and a hands-on approach to running a top-tier store that supports both customers and employees.

Qualifications

• Proven leadership in retail with track record of results.
• Customer‑centric mindset focused on outstanding service.
• Retail experience 4+ years, with at least 2 in supervisory role.
• Sales-driven with history of increasing sales and profit.
• Strategic thinker able to identify opportunities and solve challenges.
• Tech-savvy and comfortable with store systems.
• Willing to work weekends, evenings and holidays.

Responsibilities

• Lead day-to-day store operations to drive success.
• Set the standard for amazing customer experiences.
• Develop employee performance and foster growth.
• Drive sales that beat budget and grow profit.
• Mentor and inspire the team while engaging the community.

Skills

Leadership

Customer-centric

Retail experience

Sales-driven

Strategic thinking

Tech-savvy

Flexible availability

Job description

Trek in Australia is seeking a Store Manager to lead daily operations, elevate customer experiences, and drive team performance. You will mentor staff, manage budgets, and steer sales to exceed targets, all while delivering a vibrant, community-focused shopping environment.

The role requires strong leadership, a passion for people, and a hands-on approach to running a top-tier store that supports both customers and employees.