Store Leader - Caloundra (Six Figure OTE, MBA style Training)

King IT; Caloundra; On-site; AUD 70,000 - 120,000; Full time

Benefits offered by this job

Staff discount up to 60%

Career growth opportunities

Leadership training program

Job summary

King IT is looking for a Store Leader in Queensland, Australia. You’ll build a trusted local brand through genuine conversations and care with your team and customers, delivering premium solutions that improve lives while growing the business.

Think of our ROYAL experience—16-step sales, strong coaching, and autonomous decision-making—within a culture that rewards initiative, teamwork, and long-term career growth.

Qualifications

• Commercial acumen and drive to grow the business.
• Own your role and collaborate to scale the operation.
• Tech problem-solving mindset with customer focus.
• Commitment to a long-term career with us.
• Proven excellence in business, sport, or community work.
• Strong interpersonal skills and trust-building abilities.
• Proactive problem-solving and adaptable mindset.
• Ability to adapt in fast-paced environments.
• Team-oriented with willingness to mentor others.
• Initiative and drive to create opportunities and growth.

Responsibilities

• Develop your team with coaching and feedback as a core culture.
• Build the business through local networking and service standards.
• Lead with training, support, motivation and accountability.
• Establish trust so customers share personal data and devices securely.
• Translate tech-speak into simple stories and relatable analogies.
• Uncover real needs through deep engagement with customers.
• Deliver the ROYAL experience using our 16-step sales process.

Skills

Commercial acumen

Ownership

Tech problem-solving

Commitment

Excellence in any field

Interpersonal skills

Problem-solving mindset

Adaptability

Teamwork

Initiative and drive

Job description

Work with Real People

Enjoy a culture where respect and banter go hand-in-hand. We’re big-thinkers, who don’t do corporate fluff. We believe in real talk, in a fun team who’s always got your back.

Leading Industry Training

We invest in your learning and development from Day 1. You’ll start with our online learning modules, followed up with face-to-face Induction training, that is supported by on-the-job training and coaching.

Enjoy attending our very own 3-day MBA style programme - where we show you how to run a profitable IT business.

Enjoy attending bi-annual retreats.

Serious Earning potential

Your work ethic and drive determines your income. Earn up to six figures with excellent base rates, plus profit share.

Run Your Business within our Business

Our store leaders can enjoy 10% of all operating profits, as well as training and autonomy to make business decisions within their business.

Career Growth That’s Real

We’re expanding fast, growing from 12 to 16 stores in 2025. If you're ambitious, we promote from within so there’s plenty of runway to launch your career.

Streamlined Systems

Our in-house software and processes are designed with input from the team. They are constantly being improved to make your job easier and more effective.

Generous Staff Discounts

Enjoy up to 60% off the products we stock — because looking after our team is just how we roll.

About King IT

We have 15 stores across QLD / NSW in premium shopping centres and over 500,000 happy customers. King IT is redefining retail technology through our ROYAL experience. We're not just fixing devices – we're building richer, safer, more tech savvy communities one customer at a time.

What makes us different?

Real humans, real support – powered by cutting-edge integrated systems

Culture that counts – built on care, respect, and accountability

Growth opportunities – 10 new stores in the pipeline for next year

Career progression – we promote from within and invest in our people

About The Role

As a member of our leadership team you’ll build a local brand that is renowned for being a trusted pillar in the community through genuine conversations and care with both your team and customers. You're not just selling products or directing staff – you're crafting and being part of a team that can deliver premium solutions that genuinely improve lives while driving business success.

Think of our business like a steakhouse degustation experience, not takeaway fast food – every interaction is thoughtful, personalised, and designed to leave a lasting impression.

What You’ll Do

• Develop your team – with feedback and coaching part of our culture your team will grow with you.
• Build your business – with local networking and consistent service delivery standards your business will flourish.
• Become a leader – with your training, support, motivation and accountability your leadership skills will bring your team with you to new heights.
• Build trust instantly – customers will feel comfortable sharing their personal data and devices with you and your team.
• Translate tech-speak – you and your team will turn complex problems into simple stories and relatable analogies anyone can understand.
• Uncover real needs – your people will engage deeply to discover what customers actually need, not just what they think they want.
• Deliver the ROYAL experience – using our proven 16-step sales process and SPADES methodology your team will personalise every interaction.

What we are looking for

• Commercial acumen — You have the drive and determination to develop your business management credentials, driving stong and wise decision making.
• Ownership — You will have the drive to own your role and your business within our business seeking to grow with us.
• Tech problem-solving — You're the family's go-to for tech help and comfortable with smartphones. We'll train you from there.
• Commitment — You want a career, not just a job. We're looking for people who grow with us long-term.
• Excellence in any field — You've achieved standout results in business, sport, hobbies, or community work.
• Interpersonal skills — You build trust quickly and connect genuinely with people from all walks of life.
• Problem-solving mindset — You see challenges as puzzles to solve and naturally figure things out.
• Adaptability — You thrive in fast-paced environments and stay calm when priorities shift.
• Teamwork — You collaborate naturally and help others succeed. No lone wolves here.
• Initiative and drive — You're a self-starter who creates opportunities and chases growth.