Store Lead - Premium Sneakers & Customer Experience

Hype DC Pty Ltd; Sydney; On-site; AUD 70,000 - 90,000; Full time

Job summary

Hype DC Miranda is seeking an ambitious Assistant Store Manager to lead day-to-day operations, coach a passionate team and deliver a premium sneaker customer experience. Working with the Store Manager and Area Manager, you’ll shape a high-performance culture and drive commercial success in a multi-million dollar environment.

You’ll recruit, onboard and develop talent, manage rosters and wage costs, and ensure flawless store presentation and loss prevention.

Qualifications

• Proven retail leadership experience in a fast-paced environment.
• Passion for sneakers, streetwear, fashion or lifestyle retail.
• People-first leadership style capable of motivating a large team.
• Strong commercial mindset with ability to drive sales and KPIs.
• Confident with rosters, wage budgets and day-to-day store operations.

Responsibilities

• Lead, inspire and develop your team to deliver a world-class store culture.
• Drive commercial performance by taking ownership of sales, KPIs and profitability.
• Partner with Store Manager and Area Manager to execute commercial strategies and rostering.
• Deliver an exceptional customer experience through authentic engagement and premium service.
• Maintain outstanding visual merchandising and store presentation for a best-in-class experience.
• Ensure seamless omnichannel experiences and loss prevention best practices.

Skills

Retail Leadership

Team Development

Sales Focus

KPI Driven

Roster Management

Customer Experience

Strategic Thinking

Hands-on Leadership

Job description

Hype DC Miranda is seeking an ambitious Assistant Store Manager to lead day-to-day operations, coach a passionate team and deliver a premium sneaker customer experience. Working with the Store Manager and Area Manager, you’ll shape a high-performance culture and drive commercial success in a multi-million dollar environment.

You’ll recruit, onboard and develop talent, manage rosters and wage costs, and ensure flawless store presentation and loss prevention.