Store Duty Manager: Lead Team & Customer Experience

ALDI Stores; Albany; On-site; AUD 40,000 - 57,000; Full time

Benefits offered by this job

Shift allowances

35-hour week

Parental leave

Wellbeing program

Private health insurance

Free physiotherapy

Employee Assistance Program

Job summary

ALDI Stores in Albany, WA is seeking a Duty Manager to lead store operations across evenings and weekends. You’ll supervise shifts, support and mentor team members, and ensure exceptional customer service while maintaining store standards.

The role emphasizes leadership, safety, and efficiency, with extensive training and opportunities for internal career progression within ALDI’s stores. A part of a supportive team works in a fast-paced retail environment.

Qualifications

• Proven initiative to improve work quality and efficiency.
• Strong communication with colleagues at all levels.
• Professional, fair, and responsible in every conversation.
• Ability to manage workload, even during peak times.
• Lead by example with a positive team spirit.
• Deliver consistently polite and courteous customer service.

Responsibilities

• Open and close the store and supervise shifts.
• Provide clear, constructive, and inspiring feedback to the team.
• Assist in training and onboarding team members.
• Serve customers at the registers with a smile.
• Keep shelves stocked with products for easy finding.
• Monitor for incidents or hazards to keep everyone safe.

Skills

Initiative

Teamwork

Professionalism

Workload management

Leadership

Customer service

Job description

ALDI Stores in Albany, WA is seeking a Duty Manager to lead store operations across evenings and weekends. You’ll supervise shifts, support and mentor team members, and ensure exceptional customer service while maintaining store standards.

The role emphasizes leadership, safety, and efficiency, with extensive training and opportunities for internal career progression within ALDI’s stores. A part of a supportive team works in a fast-paced retail environment.