Store Duty Manager - Lead High-Volume Fresh Food Team

Harris Farm; Mona Vale; Presencial; AUD 85.000 - 95.000; Jornada completa

Descripción de la vacante

Harris Farm Markets Pty in Mona Vale is seeking a Duty Manager to oversee store administration and compliance, ensuring smooth back-office operations and efficient store performance. The role supports the Store Manager and serves as the on-site leadership figure during rostered shifts.

The position is full-time, based at Mona Vale, with extended hours including early mornings, late evenings, weekends and public holidays. The store employs about 50 team members across departments.

Formación

• Experience in retail leadership—supermarket, fresh food or specialty retail is highly regarded.
• Customer-focused, hands-on approach with a lead-from-the-front mindset.
• Strong communication skills that build trust and genuine team engagement.
• Confidence in managing performance, navigating change and balancing operational priorities.
• A commercially minded outlook with a passion for continuous improvement.

Responsabilidades

• Leading and motivating teams to deliver outstanding customer service
• Driving sales, margin, stock control and labour performance
• Coaching and developing team members and future leaders
• Ensuring compliance with WHS, food safety and company standards
• Maintaining high visual, quality and presentation standards
• Managing customer escalations with care and professionalism
• Coordinating labour deployment, workflow and service delivery across departments
• Running the store in the absence of the Store Manager

Conocimientos

Retail leadership

Customer focus

Strong communication

Performance management

Commercial mindset

Descripción del empleo

Harris Farm Markets Pty in Mona Vale is seeking a Duty Manager to oversee store administration and compliance, ensuring smooth back-office operations and efficient store performance. The role supports the Store Manager and serves as the on-site leadership figure during rostered shifts.

The position is full-time, based at Mona Vale, with extended hours including early mornings, late evenings, weekends and public holidays. The store employs about 50 team members across departments.