Fresh Food Duty Manager — Store Leader (Full‑Time)

Harris Farm; Sydney; On-site; AUD 85,000 - 95,000; Full time

Benefits offered by this job

Superannuation

Job summary

Harris Farm Markets in Mona Vale, NSW, is seeking a Duty Manager to lead store operations and support the Store Manager. You’ll run the back office, ensure WHS and food safety compliance, and coach teams in a fast-paced fresh-food environment.

We value hands-on leaders with retail leadership experience, strong communication, and a customer-first mindset. Competitive salary plus superannuation and career progression opportunities.

Qualifications

• Experience in retail leadership—supermarket, fresh food or specialty retail is highly regarded.
• A customer-focused, hands‑on approach with a lead‑from‑the‑front mindset
• Strong communication skills that build trust and genuine team engagement
• Confidence in managing performance, navigating change and balancing operational priorities
• A commercially minded outlook with a passion for continuous improvement

Responsibilities

• Leading and motivating teams to deliver outstanding customer service
• Driving sales, margin, stock control and labour performance
• Coaching and developing team members and future leaders
• Ensuring compliance with WHS, food safety and company standards
• Maintaining high visual, quality and presentation standards
• Managing customer escalations with care and professionalism
• Coordinating labour deployment, workflow and service delivery across departments
• Running the store in the absence of the Store Manager

Skills

Retail leadership

Customer focus

Communication skills

Change management

Performance management

Commercial mindset

Job description

Harris Farm Markets in Mona Vale, NSW, is seeking a Duty Manager to lead store operations and support the Store Manager. You’ll run the back office, ensure WHS and food safety compliance, and coach teams in a fast-paced fresh-food environment.

We value hands-on leaders with retail leadership experience, strong communication, and a customer-first mindset. Competitive salary plus superannuation and career progression opportunities.