Senior Store Leader – Fresh Food Retail

Harris Farm Markets; Sydney; On-site; AUD 85,000 - 95,000; Full time

Benefits offered by this job

Superannuation

Career growth opportunities

Job summary

Harris Farm Markets is seeking a Duty Manager for the Mona Vale store in Sydney’s northern beaches. You will lead a high-volume, fresh-food environment, keeping back-office operations running smoothly while supporting the Store Manager on the floor.

You’ll manage a team of about 50 across departments, with varied shifts including early mornings, late evenings and weekends. A customer-focused, hands-on leader who drives sales and maintains quality will thrive here.

Qualifications

• Experience in retail leadership — supermarket, fresh food or specialty retail is highly regarded.
• A customer-focused, hands‑on approach with a lead‑from‑the‑front mindset
• Strong communication skills that build trust and genuine team engagement
• Confidence in managing performance, navigating change and balancing operational priorities
• A commercially minded outlook with a passion for continuous improvement

Responsibilities

• Leading and motivating teams to deliver outstanding customer service
• Driving sales, margin, stock control and labour performance
• Coaching and developing team members and future leaders
• Ensuring compliance with WHS, food safety and company standards
• Maintaining high visual, quality and presentation standards
• Managing customer escalations with care and professionalism
• Coordinating labour deployment, workflow and service delivery across departments
• Running the store in the absence of the Store Manager

Skills

Retail leadership

Customer focus

Communication skills

Performance management

Commercial mindset

Job description

Harris Farm Markets is seeking a Duty Manager for the Mona Vale store in Sydney’s northern beaches. You will lead a high-volume, fresh-food environment, keeping back-office operations running smoothly while supporting the Store Manager on the floor.

You’ll manage a team of about 50 across departments, with varied shifts including early mornings, late evenings and weekends. A customer-focused, hands-on leader who drives sales and maintains quality will thrive here.