Stockroom & Retail Associate — Growth & Flexible Shifts

WH Smith; Gold Coast City; On-site; AUD 40,000 - 50,000; Full time

Benefits offered by this job

Employee discounts

Wellbeing support (EAP)

Career progression

Job summary

WHSmith is hiring for a Retail or Stockroom Assistant at the Gold Coast Airport store. You’ll deliver exceptional customer service and work independently or as part of a team to uphold store standards and ensure stock is available for customers.

The Stockroom role focuses on replenishing stock, merchandising, and working across WHSmith stores at Gold Coast Airport while maintaining safety and presentation. The Retail role covers customer service, POS transactions, stock replenishment, and

Qualifications

• Passion for delivering an exceptional customer experience.
• Experience in a fast-paced retail environment is preferred.
• Flexibility to work varying shifts, including afternoons and weekends.
• Go Card experience is preferred.

Responsibilities

• Stock replenishment from stock rooms to stores and ensuring products are available.
• Action promotional and general merchandising to maintain store standards.
• Work in a team to keep the store presentable and fully stocked for customers.
• Provide outstanding customer service and assist with product enquiries.
• Process purchases accurately using the POS system and assist customers.

Skills

Customer service

Cash handling

Stock replenishment

Merchandising

Teamwork

Communication

Tools

POS system

Job description

WHSmith is hiring for a Retail or Stockroom Assistant at the Gold Coast Airport store. You’ll deliver exceptional customer service and work independently or as part of a team to uphold store standards and ensure stock is available for customers.

The Stockroom role focuses on replenishing stock, merchandising, and working across WHSmith stores at Gold Coast Airport while maintaining safety and presentation. The Retail role covers customer service, POS transactions, stock replenishment, and