Statutory Planning Administration Officer

Latrobe City Council; Moe; On-site; AUD 44,000 - 62,000; Part time

Benefits offered by this job

Learning and career progression

Collaborative team environment

Flexible work arrangements

Inclusive workplace culture

Job summary

Latrobe City Council is seeking a Statutory Planning Administration Officer in Morwell. This part-time, 17 hours per week role supports the Statutory Planning team with administrative tasks and customer service, ensuring timely processing of planning inquiries and applications.

You will work in a fast-paced local government environment, delivering accurate records and responsive service to developers, businesses and residents while contributing to the team’s continuous improvement and community

Qualifications

• Verbal and interpersonal communication skills with customers.
• Strong attention to detail and accuracy.
• Experience in an office administration role.
• Ability to adapt quickly and take initiative.
• Commitment to continuous service improvement.

Responsibilities

• Provide administrative support to the Statutory Planning team, including the processing of planning permit applications, enquiries and requests.
• Deliver professional and customer-focused service through counter, telephone, email and written correspondence.
• Maintain accurate planning records, databases, documentation and departmental resources.
• Assist with the preparation of correspondence, reports and administrative documentation.
• Support the efficient delivery of planning services through effective administration and continuous improvement of systems and processes.
• Engage with internal and external stakeholders, providing information and guidance on planning processes and requirements.

Skills

Verbal communication

Customer service

Attention to detail

Office administration

Adaptability

Job description

Statutory Planning Administration Officer

Statutory PlanningAdministration Officer

Morwell | PartTime – 17 Hours per week

Temporary until 8 January 2027 | Band 4: $38.37 per hour

We're looking for a Statutory Planning AdministrationOfficer to join our City Planning team. In this role, you'll provide essentialadministrative and customer service support to the Statutory Planning team,helping ensure planning applications, enquiries and requests are processedefficiently while delivering a positive experience for our customers andstakeholders.

This is a great opportunity to build your career withinlocal government while working in a fast-paced environment that supports thegrowth and development of Latrobe City. You'll play an important role inhelping deliver responsive and efficient planning services to developers,businesses, residents and the broader community.

Why Join Us at Council?

When you join Latrobe City Council, you'll make a realimpact in your community while working in an inclusive, supportive and childsafe environment that values your growth and wellbeing. We offer:

• Opportunitiesto support your learning, development and career progression
• Acollaborative team environment where you'll feel supported and connected
• Meaningfulwork where you can make a difference in the community
• Apositive and inclusive workplace culture
• Flexibleworking arrangements to support your work-life balance

Join a team that supports you to thrive and empowers you togrow your career, right here in the heart of Gippsland.

What You'll Be Doing

• Provideadministrative support to the Statutory Planning team, including theprocessing of planning permit applications, enquiries and requests.
• Deliverprofessional and customer-focused service through counter, telephone,email and written correspondence.
• Maintainaccurate planning records, databases, documentation and departmentalresources.
• Assistwith the preparation of correspondence, reports and administrativedocumentation.
• Supportthe efficient delivery of planning services through effectiveadministration and continuous improvement of systems and processes.
• Engagewith internal and external stakeholders, providing information andguidance on planning processes and requirements.

About You

You are a highly organised administration professional whois passionate about delivering excellent customer service and supportingpositive outcomes for the community. You enjoy working in a busy environment,have exceptional attention to detail and can confidently manage competingpriorities while maintaining accuracy.

You bring strong communication and interpersonal skills,enjoy working with systems and processes, and thrive when collaborating withinternal and external stakeholders. Most importantly, you're motivated byproviding efficient and responsive support services that make a meaningfulcontribution to the success of the team and organisation.

Key Selection Criteria

• Possessionof and experience in verbal, interpersonal communication and customerservice skills, including telephone and counter enquiries.
• Strongattention to detail and accuracy skills.
• Demonstratedexperience in an office administration role.
• Abilityto quickly adapt to new situations, show initiative and positively respondto challenges.
• Demonstratedcommitment to continuous improvement in service provision.

We encourage applications from candidates with diversebackgrounds and experiences, even if you don't meet every requirement.

Successful applicants will be required to apply for andsatisfactorily obtain a National Police Check and Working with Children's Check.

Interested or want to learn more?

Contact Kristy Crawford - Coordinator StatutoryPlanning on 0417 774 ***. All discussions about recruitment atCouncil are confidential.

Belonging at Latrobe City Council

At Latrobe City Council, we are committed to creating asafe, inclusive and respectful workplace where everyone feels they belong. Wehave zero tolerance for child abuse and are committed to maintaining a childsafe organisation. Our recruitment practices reflect this. We value diversityand welcome applications from people of all backgrounds, experiences andidentities, including Aboriginal and Torres Strait Islander peoples.

We are committed to providing an inclusive recruitmentprocess and offer support through our Indigenous Employment Program forAboriginal and Torres Strait Islander applicants. For further information,contact ***************@latrobe.vic.gov.au or 1300 367 ***. If you requirereasonable adjustments at any stage of the recruitment process, please contactour Careers team at *******@latrobe.vic.gov.au or 5128 6113.