State Team Leader, Made-to-Measure Sales & Ops

Spotlight Retail Group (SRG); Adelaide; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Laptop and Phone

Company vehicle

Team discount

EAP

Job summary

Spotlight Retail Group, comprising Spotlight, Anaconda and Harris Scarfe, is seeking a State Team Leader in the Made to Measure department to lead a diverse sales team across multiple stores. You will bridge Store operations, Consultants and Installers to deliver exceptional customer experiences.

You will coach consultants, manage discounts, support underperforming stores, and drive growth through training, logistics alignment and strong communication across remote locations.

Qualifications

• Experience training and developing sales skills within a large and diverse team.
• Experience managing expectations with various remote and regional locations.
• Ability to work autonomously in a multi-site environment.
• Excellent communication and planning skills.

Responsibilities

• Collaborating with the M2M Consultants to implement customer service strategies to maximise sales and increase repeat business
• Deliver ongoing M2M product & sales training support to store teams and M2M consultants
• Manage consultant discounting to drive sales while maximising gross margin
• Support management requirements with underperforming stores
• Maximise results of promotional activities by highlighting, educating and focussing the sales team to drive results
• Ensure logistics and product delivery is aligned with business expectations
• Provide feedback to buying team on product collection and availability
• Support consultant’s development and understanding of the M2M systems
• Provide clear performance direction to consultants and facilitate effective team work
• Recruit, support and oversee Installation aspects of the business

Skills

Sales leadership

Team coaching

Multi-site management

Communication

Job description

Spotlight Retail Group, comprising Spotlight, Anaconda and Harris Scarfe, is seeking a State Team Leader in the Made to Measure department to lead a diverse sales team across multiple stores. You will bridge Store operations, Consultants and Installers to deliver exceptional customer experiences.

You will coach consultants, manage discounts, support underperforming stores, and drive growth through training, logistics alignment and strong communication across remote locations.