State Manager - South East Qld

Plumbers Co-op; Brisbane; On-site; AUD 180,000 - 240,000; Full time

Benefits offered by this job

Tool of Trade vehicle

Generous incentive program

Employee benefits program with Flare

Job summary

Plumbers Co-op is seeking a State Manager – Queensland to lead our branch network, drive sales growth and member engagement across the state. You’ll manage Branch Managers, Account Managers and operations teams, unifying sales and operations to support the next growth phase in QLD.

You will work closely with the National Operations and National Sales leaders. This is a hands-on leadership role requiring presence in branches and with members to build a scalable, high-performing team for sustained

Qualifications

• Plumbing wholesale or retail experience essential.
• 5+ years of branch operations experience across multiple sites.
• Proven coaching and team development experience.
• Sales and account management experience with trade contacts.

Responsibilities

• Grow sales and membership across Queensland, including Vellano products.
• Coach and develop Branch Managers and teams.
• Run operations with strong safety, inventory, and DIFOT focus.
• Drive profit through pricing governance and cost control.
• Build the Co-op brand in QLD with events and promotions.
• Prepare for growth by identifying and opening new locations.

Skills

Plumbing wholesale

Retail experience

Branch operations

Coaching and development

Sales & account management

Commercial acumen

Communication

Driver's licence

Tools

MS Office

Job description

1d ago , from Plumbers Supplies Co-operative

We've been part of Queensland's plumbing trade for nearly 20 years. Now we're looking for a State Manager to grow our brand, lift sales across our two QLD branches, and get us ready for the next stage of branch growth in the state.

• Tool of Trade vehicle
• Generous incentive program – share in the growth you create
• Lead both Operations and Sales across Queensland
• Employee benefits program with Flare Benefits
• A real say in where we grow next

About the role

As State Manager – Queensland, you'll own member satisfaction, sales growth and profitable results across the state. You'll lead our Branch Managers, Assistant Branch Managers, Branch Team Members and Account Managers – bringing Operations and Sales together as one team.

You'll work alongside our National Operations Manager and National Sales Manager. This is a hands-on leadership role: you'll lead from the front, spend real time in branches and with members, and build a team that can carry our next phase of growth in QLD.

What you'll do

• Grow sales and membership. Work alongside our Account Managers and branch teams to win a bigger share of existing accounts, sign new members and build a culture that chases – and beats – budget. This includes driving our Vellano range of bathroom and kitchen products.
• Coach and develop your team. Spend genuine one-on-one time with Branch Managers and team members, build their skills and commercial understanding, and grow the next generation of QLD leaders.
• Run strong operations. Lead safety as a non-negotiable, keep inventory accurate, deliver DIFOT and phone service above 95%, and keep every branch full, clean and tidy.
• Drive profit. Own EBIT across the state through sales growth, sound pricing governance, margin improvement and tight cost control.
• Build the brand in QLD. Roll out promotions, trade nights and member events, and make sure every team member can explain the value of Co-op membership.
• Prepare for growth. Work with our leadership team to identify and open new QLD locations, and refresh the look and layout of existing branches.
  Recruit the best. Hire people who are skilled, a strong cultural fit, and ready to grow with us.
• Report and improve. Analyse results monthly, spot opportunities and set the focus for the month ahead.

About you

You know plumbing wholesale or retail inside out, and you get your best results through other people. You're a coach first – the kind of leader whose team members grow into managers.

You’ll need:

• Plumbing wholesale or retail experience – essential
• At least 5 years of branch operations experience, ideally across multiple sites
• A proven record of coaching and developing teams and leaders
  Sales and account management experience, with a network of trade contacts
• Strong commercial acumen – you understand sales, margin, EBIT and the levers that move them
• Clear, confident written and verbal communication, and intermediate MS Office skills
• A current driver's licence

It’s a bonus if you have:

• Tertiary studies in sales, logistics or management
• A current First Aid certificate

About Plumbers Co-op

Plumbers Co-op is built for plumbers, by plumbers. For over 70 years we've supported the trade with quality products and service, and today we serve more than 5,000 members.

We're not just another merchant. We're owned by plumbers, not external shareholders – so our success flows back to the people who make it possible: our members and our team.

We've proudly served Queensland plumbers for nearly 20 years through our Acacia Ridge and Burleigh Heads branches. The next chapter is about growing that presence, and this role will lead it.

Our values guide how we work: Members First, Teamwork, Respect, Integrity and Can Do.

What’s in it for you?

• Tool of Trade vehicle to get you across the state and out to members
• Generous incentive program – when Queensland grows, you're rewarded
• A leadership role with real scope – shape the team, the brand and our future branch network in QLD
• Employee benefits program with Flare Benefits, including cashback and discounts on groceries, fuel, insurance, travel and more
• Referral rewards for bringing great people into our team
• Varied, hands-on work where no two days are the same

If you're a plumbing wholesale or retail leader who loves coaching people and growing a business, we'd love to hear from you.