State Manager - South East Qld

Plumbers Supplies Co-operative; Brisbane; On-site; AUD 140,000 - 190,000; Full time

Benefits offered by this job

Tool of Trade vehicle

Incentive program

Flare Benefits

Referral rewards

Job summary

Plumbers Co-op is seeking a State Manager – Queensland to grow the brand, lift sales across our two QLD branches, and drive the next growth phase across the state. You will lead Branch Managers, Assistant Branch Managers, Branch Team Members and Account Managers, uniting Operations and Sales as one high-performing team.

In this hands-on leadership role you’ll spend time in branches with members, coach your team, manage safety, inventory, and service levels, and execute plans to expand our branch

Qualifications

• Plumbing wholesale or retail experience essential.
• At least 5 years of branch operations experience, ideally across multiple sites.
• Sales and account management experience, with a network of trade contacts.
• Strong commercial acumen – understand sales, margins and EBIT.

Responsibilities

• Grow sales and membership across QLD branches and existing accounts.
• Coach and develop Branch Managers and team members.
• Run strong operations: safety, inventory accuracy, DIFOT and service levels.
• Drive profit through pricing governance, margin improvement and cost control.
• Build the Plumbers Co-op brand in QLD with promotions and member events.
• Prepare for growth by identifying new QLD locations and branch layouts.
• Report and improve by analyzing results monthly and setting monthly focus.

Skills

Plumbing wholesale/retail experience

Branch operations

Sales & account management

Commercial acumen

Safety‑first mindset

Clear communication

MS Office (intermediate)

Driver's licence

Job description

We've been part of Queensland's plumbing trade for nearly 20 years. Now we're looking for a State Manager to grow our brand, lift sales across our two QLD branches, and get us ready for the next stage of branch growth in the state.

• Tool of Trade vehicle
• Generous incentive program – share in the growth you create
• Lead both Operations and Sales across Queensland
• Employee benefits program with Flare Benefits
• A real say in where we grow next

About the role

As State Manager – Queensland, you'll own member satisfaction, sales growth and profitable results across the state. You'll lead our Branch Managers, Assistant Branch Managers, Branch Team Members and Account Managers – bringing Operations and Sales together as one team.

You'll work alongside our National Operations Manager and National Sales Manager. This is a hands‑on leadership role: you'll lead from the front, spend real time in branches and with members, and build a team that can carry our next phase of growth in QLD.

What you'll do

• Grow sales and membership. Work alongside our Account Managers and branch teams to win a bigger share of existing accounts, sign new members and build a culture that chases – and beats – budget. This includes driving our Vellano range of bathroom and kitchen products.
• Coach and develop your team. Spend genuine one‑on‑one time with Branch Managers and team members, build their skills and commercial understanding, and grow the next generation of QLD leaders.
• Run strong operations. Lead safety as a non‑negotiable, keep inventory accurate, deliver DIFOT and phone service above 95%, and keep every branch full, clean and tidy.
• Drive profit. Own EBIT across the state through sales growth, sound pricing governance, margin improvement and tight cost control.
• Build the brand in QLD. Roll out promotions, trade nights and member events, and make sure every team member can explain the value of Co‑op membership.
• Prepare for growth. Work with our leadership team to identify and open new QLD locations, and refresh the look and layout of existing branches.
  A key element: recruit the best. Hire people who are skilled, a strong cultural fit, and ready to grow with us.
• Report and improve. Analyse results monthly, spot opportunities and set the focus for the month ahead.

About you

You know plumbing wholesale or retail inside out, and you get your best results through other people. You're a coach first – the kind of leader whose team members grow into managers.

You'll need:

• Plumbing wholesale or retail experience – essential
• At least 5 years of branch operations experience, ideally across multiple sites
• A proven record of coaching and developing teams and leaders
  Sales and account management experience, with a network of trade contacts
• Strong commercial acumen – you understand sales, margin, EBIT and the levers that move them
• A safety‑first mindset
• Clear, confident written and verbal communication, and intermediate MS Office skills
• A current driver's licence

It's a bonus if you have:

• A plumbing trade qualification
• Tertiary studies in sales, logistics or management
• A current First Aid certificate

About Plumbers Co-op

Plumbers Co-op is built for plumbers, by plumbers. For over 70 years we've supported the trade with quality products and service, and today we serve more than 5,000 members.

We're not just another merchant. We're owned by plumbers, not external shareholders – so our success flows back to the people who make it possible: our members and our team.

We've proudly served Queensland plumbers for nearly 20 years through our Acacia Ridge and Burleigh Heads branches. The next chapter is about growing that presence, and this role will lead it.

Our values guide how we work: Members First, Teamwork, Respect, Integrity and Can Do.

What's in it for you?

• Tool of Trade vehicle to get you across the state and out to members
• Generous incentive program – when Queensland grows, you're rewarded
• A leadership role with real scope – shape the team, the brand and our future branch network in QLD
• Employee benefits program with Flare Benefits, including cashback and discounts on groceries, fuel, insurance, travel and more
• Referral rewards for bringing great people into our team
• Varied, hands‑on work where no two days are the same

Join us

If you're a plumbing wholesale or retail leader who loves coaching people and growing a business, we'd love to hear from you.

Let's build something better, together.

No recruitment agencies please.