Stakeholder Relations Adviser

V/Line; Melbourne; Hybrid; AUD 85,000 - 110,000; Full time

Benefits offered by this job

Flexible working

CBD office

Job summary

V/Line in Victoria seeks a Stakeholder Engagement and Communications professional to support the Community and Partnerships Strategy. You will coordinate engagement activities, prepare briefings and materials, and represent V/Line at meetings, forums and events, building trusted relationships across government and industry.

Reporting to the Head of Stakeholder Relations, you will work across diverse initiatives, manage queries, and develop clear engagement strategies and artefacts while ensuring

Qualifications

• Experience in communications and stakeholder relations within government or public sector.
• Ability to manage diverse stakeholder interests and resolve issues diplomatically.
• Strong written and oral communication skills with attention to detail.

Responsibilities

• Coordinate stakeholder engagement activities and community meetings.
• Prepare briefings and communication materials for multiple audiences.
• Represent V/Line at meetings, forums and events to protect and enhance reputation.
• Support the delivery of the Community and Partnerships Strategy and related initiatives.
• Provide engagement support across projects and activities and develop artefacts and templates.

Skills

Stakeholder engagement

Communications

Government liaison

Records management

Tools

MS Office

Job description

• Build Connections that create positive impact
• CBD Office | Hybrid working
• Permanent, Full Time

V/Line's purpose is to connect Victorians through safe, reliable, and accessible transport. We believe in giving all Victorians opportunities through travel and transport, connecting them to jobs, education, family and friends, services, tourism and trade.

V/Line is experiencing significant growth, and we're delivering more services, more trains, cheaper fares, and huge projects.

With more than 3,700 weekly train and coach services, an expansive freight network, millions of Victorians rely on us each year. You could be one of our 3,100 committed team members who are up to the challenge.

About the role

This is a great opportunity to contribute to high-quality stakeholder engagement and communications that support stakeholder needs andt V/Line's reputation. Reporting to the Head of Stakeholder Relations, you will support the delivery of V/Line's Community and Partnerships Strategy while building strong relationships across government, industry and community stakeholders.

You will coordinate stakeholder and community engagement activities, prepare briefings and communication materials for a variety of audiences, and represent V/Line at meetings, forums and events. Working across a diverse range of initiatives, you will play an important role in supporting positive stakeholder outcomes and contributing to the broader activities of the Office of the CEO team.

Key accountabilities include:

• Respond to stakeholder queries and issues, helping to resolve concerns and protect V/Line's reputation.
• Coordinate and support stakeholder discussions, community meetings and engagement activities.
• Support the delivery of the Community and Partnerships Strategy and associated initiatives.
• Provide stakeholder engagement and communications support across a range of projects and activities.
• Support V/Line at relevant government, industry and community forums and events.
• Prepare clear, informative and compelling communication and engagement strategies.
• Prepare stakeholder and event briefings for senior leaders.
• Develop and store a range of engagement artefacts and templates, including V/Line presentations and communications.

Location & Travel Considerations

This role is based out of our CBD office, however some regional travel will be required.

About you

The ability to build trusted relationships and engage confidently with a diverse range of stakeholders will be highly valued in this role as well as strong organisational skills and attention to detail.

Our ideal candidate will possess the following:

• Experience in communications and stakeholder relations.
• Demonstrated ability to work through challenging issues and situations with stakeholders.
• Experience in a stakeholder or communications role within government, public sector and/or transport and operational environments.
• Demonstrated experience with Records Management, with good attention to detail and organisation.

Why V/Line

In addition to free myki travel, we offer:

• Community impact – Make a genuine difference. Work in a role that connects Victorians, every day.
• Huge potential – We’re transforming, and you can too. Be a change maker, recognised for your contribution and creativity.
• Dynamic environment – V/Line operates in a constantly changing space. Join a fast-paced and exciting organisation.
• Collaborative team – You’ll be part of a broader supportive team. Surround yourself with talented, passionate peers.
• Flexible working – We support flexible working. Work in a way that supports you to thrive in your role.

We are committed to ensuring a comfortable and accessible recruitment experience. If you need any adjustments or have specific accessibility requirements at any stage of the process, please contact our Talent team at *************@vline.com.au or 1800 800 *** for confidential support.

Equal Opportunity

As an equal opportunity employer, V/Line is committed to creating a diverse, inclusive and respectful workplace and network that reflects the communities we serve. We accept and value the contributions of all our employees regardless of gender, ethnicity, sexual orientation, religion, age or disability. We are also proud to be endorsed by Work 180 as a great place for women to work, second year in a row.

First Peoples Hiring

V/Line are proud to be part of the Department of Transport & Planning's Yani Bangal Transport and Planning Portfolio First Peoples Careers Strategy 2023-2028. We take this opportunity to welcome and encourage applications from First Peoples.

Safety

At V/Line, safety is our priority. Successful applicants will undergo relevant pre-employment and medical checks to meet our safe working standards. V/Line is also a proud Child Safe employer.

Selection Process

The selection process may include aptitude assessments, a behavioural interview and a medical risk category 4 check.