Stakeholder and Communications Advisors

McConnell Dowell; Sydney; On-site; AUD 85,000 - 110,000; Full time

Job summary

McConnell Dowell seeks Expressions of Interest from communications and stakeholder professionals to join our NSW team. The role supports major transport infrastructure projects, coordinating stakeholder enquiries, community engagement activities and project reporting, and administering the stakeholder management system.

Initially based in North Sydney, with potential relocation to a Lower North Shore site after mobilisation, the position offers long-term career growth and a pathway to a

Qualifications

• Experience in communications, stakeholder engagement, customer service, or project administration.
• Strong organisational, administration and time management skills.
• Excellent written and verbal communication abilities.
• Proficient with databases, reporting systems and Microsoft Office.
• Experience in infrastructure/project environments is highly regarded.

Responsibilities

• Manage stakeholder enquiries, complaints and commitments through Consultation Manager (CRM).
• Coordinate stakeholder issues and drive timely resolution across project teams.
• Support community engagement activities, stakeholder meetings and project events.
• Prepare and distribute project communications, notifications and stakeholder updates.
• Maintain stakeholder databases, reporting, project records and engagement trackers.
• Build positive relationships with residents, businesses, landowners and community stakeholders.

Skills

Organisational skills

Administration

Time management

Written communication

Verbal communication

Stakeholder management

Customer service

Attention to detail

MS Office

Database reporting

Tools

Consultation Manager (CRM)

Job description

McConnell Dowell are seeking Expressions of Interest from Communications & Stakeholder professionals interested in joining our growing NSW business.

With a strong pipeline of infrastructure work across the region and confidence in an imminent project award, we're looking to connect with experienced Communications & Stakeholder Advisors interested in contributing to the successful delivery of major transport infrastructure projects.

Initially based from our North Sydney office, this role is expected to transition to a Lower North Shore project site following mobilisation. While this opportunity is currently being progressed as an Expression of Interest, successful candidates will be considered for a permanent full-time position within our NSW business.

About the role

Reporting to the Communications and Stakeholder Engagement Manager, you'll coordinate stakeholder enquiries, community engagement activities, communications administration and project reporting while acting as the primary administrator of the project's stakeholder management system.

You’ll work closely with project delivery teams, supporting communication and engagement activities that help keep communities informed and stakeholders connected throughout project delivery.

Key responsibilities

• Manage stakeholder enquiries, complaints and commitments through Consultation Manager (CRM)
• Coordinate stakeholder issues and drive timely resolution across project teams
• Support community engagement activities, stakeholder meetings and project events
• Prepare and distribute project communications, notifications and stakeholder updates
• Maintain stakeholder databases, reporting, project records and engagement trackers
• Build positive relationships with residents, businesses, landowners and community stakeholders while supporting engagement strategies and plans

About you

You may already have experience in communications, stakeholder engagement, customer service, community relations or project administration, or be looking to take the next step in your career.

We're looking for someone who brings:

• Strong organisational, administration and time management skills
• Excellent written and verbal communication abilities
• Professional, customer-focused approach with strong stakeholder skills
• High attention to detail and ability to manage competing priorities
• Proficient with databases, reporting systems and Microsoft Office applications
• Experience or interest in communications, stakeholder engagement, community relations or project environments (infrastructure experience highly regarded)

If you're looking for a role that combines administration, stakeholder engagement and communications while offering long-term career growth, we'd love to hear from you.

So, join us, be you, and help us create better together.

We are an equal opportunity employer. People of all ages, abilities, sexual orientation, gender identities & cultures including Aboriginal, and Torres Strait Islanders are strongly encouraged to apply.

Please note all successful applicants must hold valid work rights for Australia and pass a satisfactory pre-employment medical which includes drug and alcohol checks.

This role is being sourced through McConnell Dowell directly and not accepting applications via external recruitment agencies.