Staff Field Solutions Engineer

Shield; Melbourne; Vor Ort; AUD 140.000 - 190.000; Vollzeit

Zusammenfassung

Shield AI in Melbourne, Australia, is seeking a Hivemind Field Solutions Engineer to support technical sales, customer engagements, demonstrations, and capture activities focused on simulation, synthetic environments, image generation systems, and AI-enabled mission systems.

You will work with cross-functional teams to translate customer requirements into credible solution concepts, deliver technical briefs, and help maintain customer-facing materials reflecting current capabilities and roadmap

Qualifikationen

• 7+ years in modeling and simulation or related defense tech roles.
• Hands-on experience with advanced defense simulation environments.
• Strong written and verbal communication in English.

Aufgaben

• Serve as a customer-facing technical expert for Shield AI simulation, synthetic environment, and AI-enabled mission system capabilities.
• Support customer discovery, technical briefings, demonstrations, RFIs/RFPs, proposals, and capture activities.
• Translate customer mission needs, training objectives, test requirements, CONOPs, and integration considerations into credible solution concepts.
• Explain image generation systems, synthetic environments, PAIBs, threat models, LVC architectures, and AI-enabled synthetic agents to diverse audiences.
• Build trusted relationships with customer stakeholders and cross-functional teams to reflect customer requirements and field feedback.

Kenntnisse

Modeling & Simulation

Technical sales

Systems engineering

Customer-facing skills

English fluency

Tools

Image generation systems

Simulation platforms

Jobbeschreibung

Shield AI is hiring a Hivemind Field Solutions Engineer based in Melbourne, Australia to support technical sales, customer engagements, demonstrations, and capture activities focused on advanced simulation, synthetic environments, image generation systems, and AI-enabled mission systems. This role will support international defense simulation, training, test, and evaluation customers, with a focus on Australia, the Indo-Pacific, AUKUS, and allied defense partners. The Field Solutions Engineer will help customers understand how Shield AI and Aechelon capabilities can support next-generation synthetic battlespace environments, live-virtual-constructive ecosystems, and AI-enabled simulation use cases.

Key responsibilities

• Serve as a customer-facing technical expert for Shield AI simulation, synthetic environment, and AI-enabled mission system capabilities
• Support customer discovery, technical briefings, demonstrations, technical interchange meetings, RFIs, RFPs, proposals, white papers, and capture activities
• Translate customer mission needs, training objectives, test requirements, CONOPs, and integration considerations into credible solution concepts
• Support engagements involving advanced defense simulation, training, test, and evaluation environments across Australia, the Indo-Pacific, AUKUS, and allied markets
• Explain image generation systems, synthetic environments, PAIBs, threat models, LVC architectures, sensor simulation, scenario generation, and AI-enabled synthetic agents to technical, operational, commercial, and leadership audiences
• Partner with Business Development, Capture, Product, Engineering, Customer Engagement, Program, and technical teams to represent customer requirements, risks, roadmap gaps, and field feedback
• Help customers evaluate how advanced simulation and synthetic environments can support operational training, mission rehearsal, test and evaluation, experimentation, force modernization, and AI/autonomy development
• Develop technical sales assets, including capability briefs, demo scripts, solution templates, FAQs, white papers, technical explainers, and customer-specific briefing materials
• Maintain product truth by ensuring customer-facing materials and discussions accurately reflect current capabilities, constraints, roadmap timing, and integration considerations
• Build trusted relationships with customer technical stakeholders, operational users, acquisition stakeholders, regional partners, and internal cross-functional teams

About you

• 7+ years of experience in modeling and simulation, training systems, test and evaluation, image generation systems, synthetic environments, defense software, aerospace systems, solutions engineering, systems engineering, field applications engineering, technical sales, or related technical customer-facing roles
• Direct hands-on experience with advanced defense simulation, training, or test environments, or similar synthetic battlespace ecosystems
• Practical experience with image generation systems, platform-in-a-box systems, synthetic environments, threat models, constructive entities, sensor simulation, scenario generation, or live-virtual-constructive environments
• Strong understanding of how simulation systems are used for operational training, mission rehearsal, experimentation, test and evaluation, and capability development
• Experience supporting customer-facing technical engagements, proposal efforts, integration discussions, technical interchange meetings, or operational workshops
• Ability to translate customer requirements, mission needs, training objectives, and technical constraints into feasible solution concepts, requirements, demos, and product feedback
• Strong written and verbal communication skills, with the ability to explain complex technical systems to technical, operational, commercial, and leadership audiences
• Ability to work cross-functionally with Business Development, Product, Engineering, Customer Engagement, Program teams, technical SMEs, and regional partners
• Willingness and ability to travel internationally for customer engagements, demonstrations, exercises, and internal meetings
• Professional fluency in English

About us

Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation and synthetic reality technologies. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI's technology actively supports operations worldwide.