Sr Sales Mgr Amazon Connect APJ, Spec Sales - Amazon Connect (AAIS)

Amazon Inc.; Melbourne; On-site; AUD 250,000 - 360,000; Full time

Job summary

Amazon Inc. in Melbourne is seeking a Sales Leader to own the CXE business (Amazon Connect) for APJ. You will drive end-to-end go-to-market, build and mentor a high-performing sales team, and lead market development for cloud infrastructure and enterprise applications.

Success requires proven leadership, a track record of quota attainment, and ability to partner with regional organizations to secure lighthouse customers and strategic partnerships.

Qualifications

• Bachelor's degree or BS required.
• 7+ years of sales or sales management in infrastructure or cloud technology.
• Experience in customer-facing leadership roles.

Responsibilities

• Drive strategic workloads to deepen business and technical relationships with customers and partners.
• Develop a high-performing sales team and enable field organization to manage day-to-day interactions and identify long-term opportunities.
• Incubate new AWS Productivity Applications services and scale existing AWS services across APJ.
• Provide insights to product teams by analyzing customer feedback and market trends to guide product evolution.

Skills

7+ years sales experience

Sales leadership

Customer-facing leadership

Education

Bachelor's degree

Job description

This position is part of the AWS Specialist and Partner Organization (ASP). Specialists own the end-to-end go-to-market strategy for their respective technology domains, providing the business and technical expertise to help our customers succeed. Partner teams own the strategy, recruiting, development, and growth of our key technology and consulting partners. Together they provide our customers with the expertise and scale needed to build innovative solutions for their most complex challenges.

Amazon Web Services (AWS) is proud to be the pioneer and widely recognized leader in Cloud Computing. Our web services provide IT infrastructure in-the-cloud that is used by hundreds of thousands of developers and businesses around the world. These customers range from start-ups to leading web companies to Global 500 companies in industries such as financial services, pharmaceuticals, and high technology.

We're looking for an accomplished Sales Leader deeply familiar with Contact Center as a Service and generative AI, to lead the CXE business (Amazon Connect) for Asia-Pacific and Japan (APJ) . The successful candidate will have overachieved throughout their career and built strong, deep relationships with leading regionsal organizations. This leader will have a broad role - part market maker, part operator and part general manager - and will build a strategy focused on outcome-based selling, winning new customer segments and growing existing customer segments for the long term. As a self-starter willing to operate in a multifaceted way, you should also have experience in market development of cloud infrastructure and/or enterprise applications. The right candidate must possess top of the line leadership skills with the ability to execute on key business initiatives. The role will require working with the overall ecosystem to help secure lighthouse customers, drive top-line revenue for new services, and develop strategic partnerships. This is an exciting opportunity to drive the go-to-market definition and execution of AWS's strategy for Amazon Connect for APJ.

Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we're building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.

Key job responsibilities

Your responsibilities will include driving strategic workloads to deepen business and technical relationships with customers and partners. You will invest your time in developing the high-performing team of sales experts and build mechanisms to enable the field organization to drive the day-to-day interactions that identify prospects for long-term business opportunities. You will focus on incubating new AWS Productivity Applications services, scaling existing AWS services, delivering workload/solution specific domain expertise to the broader field organization, and developing repeatable, packaged solutions to solve customer challenges. As the voice of the customer, your findings will influence product teams to help them evolve the products and address issues, concerns, and requests from the field. To be successful, you will need to analyze and determine key customer insights from business drivers, market trends, customer feedback, and operating metrics.

You will be responsible for establishing clear goals for your team, including quotas. You must ensure that your team is managing opportunities effectively throughout the sales cycle and practicing good pipeline hygiene. You will be expected to plan and allocate for the best use of team resources in order to meet goals and quotas.

• Bachelor's degree, or BS degree
• 7+ years of sales or sales management in infrastructure or cloud technology experience
• Experience in customer-facing leadership roles