Spare Parts Associate — Customer Focused & Organized

Traction Ag; Swan Hill; On-site; AUD 40,000 - 50,000; Full time

Job summary

Traction Ag Swan Hill is seeking a motivated Spare Parts Interpreter to join our dealership team. You will provide friendly customer service, identify and supply parts, and help manage stock.

No prior spare parts experience is required, but a can-do attitude, good communication, and willingness to learn are valued. You will work closely with service and sales teams and use computer-based systems daily.

Qualifications

• Experience in spare parts, automotive or agricultural machinery is preferred but not essential.
• Strong communication and customer service skills are required.
• Ability to stay organised and manage multiple tasks.
• Comfortable using computers and learning new systems.
• Team player with a proactive, can-do attitude.

Responsibilities

• Provide friendly and efficient customer service in person and over the phone.
• Identify and supply parts for customers and workshop requirements.
• Order, receive and handle parts and stock.
• Maintain accurate inventory and stock control.
• Assist with stock organisation and general parts duties.
• Work with service and sales teams to keep jobs moving.
• Communicate with customers, suppliers and internal staff.
• Assist with parts sales and identify customer opportunities.
• Use computer-based systems for parts enquiries, ordering and inventory management.

Skills

Customer service

Communication

Organisation

Computer literacy

Problem solving

Teamwork

Willingness to learn

Tools

Computer systems

Job description

Traction Ag Swan Hill is seeking a motivated Spare Parts Interpreter to join our dealership team. You will provide friendly customer service, identify and supply parts, and help manage stock.

No prior spare parts experience is required, but a can-do attitude, good communication, and willingness to learn are valued. You will work closely with service and sales teams and use computer-based systems daily.