Spa Manager - Kangaroo Island

Beckons; Sydney; On-site; AUD 120,000 - 150,000; Full time

Benefits offered by this job

Accommodation provided

Meals provided

Job summary

Beckons seeks a dedicated Spa Manager to lead the Southern Ocean Lodge spa and wellness program on Kangaroo Island. You will drive guest journeys, oversee treatment delivery, and manage the spa team in a luxury wilderness setting.

Based on the island with accommodation and meals provided, the role requires strong leadership, commercial awareness, and a passion for regenerative approaches to wellbeing and guest care.

Qualifications

• Experience leading spa teams in luxury settings.
• Experience managing budgets, stock, and revenue in a spa.
• Strong communication and organisational skills.
• Willingness to work a rotating roster, including weekends.
• Certificate or Diploma in Beauty Therapy, Massage or related wellness discipline.

Responsibilities

• Lead, train and develop the spa team to deliver personalised treatments.
• Oversee daily spa operations: rostering, bookings and flow.
• Deliver hands-on treatments as required.
• Maintain high standards of presentation, hygiene and guest care.
• Manage stock, retail product and supplier relationships.
• Monitor spa revenue, labour and costs.
• Develop and refine the treatment menu to reflect regenerative ethos.
• Collaborate with leadership to integrate wellness across the guest journey.

Skills

Leadership

Commercial awareness

Communication

Organisation

Team development

Roster flexibility

Education

Beauty Therapy / Massage Diploma or Certificate

Job description

About the Role

Southern Ocean Lodge is seeking a passionate Spa Manager to lead our spa and wellness offering at one of Australia's most celebrated luxury wilderness lodges, set on the rugged southern coast of Kangaroo Island.

In this role, you will oversee all aspects of spa operations, from treatment delivery and team leadership to product management and guest experience. You will work closely with the lodge leadership team to create personalised wellness journeys that reflect the landscape and connect guests to place.

This is a residential role based on Kangaroo Island, with accommodation and meals provided.

Key responsibilities include:

• Leading, training and developing the spa team to deliver exceptional, personalised treatments
• Managing daily spa operations, including rostering, bookings and treatment flow
• Delivering hands-on treatments as required
• Maintaining the highest standards of presentation, hygiene and guest care
• Managing stock, retail product and supplier relationships
• Monitoring spa revenue, labour and operational costs
• Developing and refining the treatment menu in line with the lodge's regenerative ethos
• Collaborating with the leadership team to integrate wellness across the guest journey

About You

You are a passionate and experienced spa leader who thrives in a luxury environment and takes pride in creating calm, memorable guest experiences.

You will ideally have:

• Previous experience as a Spa Manager or senior spa therapist in a luxury resort, lodge or day spa
• A Certificate or Diploma in Beauty Therapy, Massage or a related wellness discipline
• Strong leadership and team development skills
• Commercial awareness, with experience managing budgets, stock and revenue
• Excellent communication and organisational skills
• Flexibility to work a rotating roster, including weekends

The Lifestyle

Kangaroo Island offers a rare blend of raw natural beauty and restorative calm, dramatic coastlines, native wildlife, pristine beaches, and a deeply connected community.

About Us

Beckons is built around journeys of discovery for curious travelers seeking deeper connection to place, culture, and the natural world. Through a growing collection of lodges in some of the world's most rare and remarkable destinations, the brand is guided by a regenerative approach to luxury travel, one that goes beyond sustainability to create positive, lasting impact for landscapes, wildlife, and the communities who call these places home.

The Beckons collection includes five award‑winning properties in Australia, Southern Ocean Lodge on Kangaroo Island, Longitude 131° at Uluṟu-Kata Tjuṯa, Capella Lodge on Lord Howe Island, Silky Oaks Lodge at the Daintree Rainforest, The Louise in the Barossa Valley, while across the Tasman Sea in New Zealand lies the century‑young Huka Lodge in Taupō. In the Americas: Clayoquot Wilderness Lodge, Tierra Atacama and Tierra Patagonia in Chile.