Sound Reporter Dual Remote (Gosford)

NSW Department of Communities and Justice; Gosford; Remote; AUD 83,000 - 102,000; Full time

Job summary

NSW Department of Communities and Justice is seeking a Sound Reporter Dual Remote in Gosford to monitor up to four courts from a transcription centre and to produce accurate transcripts under pressure. The role involves occasional on-site monitoring, travel to regional courts and liaising with court personnel, while adhering to strict style standards.

You will work across multiple locations as needed and may be based at a nominated site with regional and metropolitan deployment.

Qualifications

• Advanced listening and comprehension to interpret diverse voices in noisy court environments.
• Knowledge of court jurisdictions, operations and procedures.
• Comfort with evolving transcription technologies and standards.
• Ability to multitask and coordinate with court staff while remote.

Responsibilities

• Work in a team and under pressure to produce daily transcripts.
• Handle up to four simultaneous matters to meet deadlines.
• Summarise and edit legal discussions per RSB Transcription Manual.
• Travel to regional courts to support in-person monitoring.
• Troubleshoot sound recording and coordinate with court officers.

Skills

Advanced listening

Jurisdictional knowledge

Technological adaptability

Multitasking capability

Job description

Sound Reporter Dual Remote Location – Gosford Employment Type – Ongoing Fulltime Salary – Clerk Grade 4 $92,632.00 plus superannuation and leave loading Your role As a Sound Reporter Dual Remote you are responsible for the monitoring of simultaneous live court proceedings (up to a maximum of four courts) from a transcription centre over prolonged, uninterrupted periods of time. Whilst at your workstation monitoring courts remotely, you will prepare supporting documentation, adhere to style guides and ensure complete accuracy whilst working in high pressure situations. At times you will be required to attend location to perform in court monitoring duties and travel will be required, especially in regional areas to service various court locations as courts may not be remote capable. Whilst you may be based out of a nominated location, both regional and metropolitan roles will at times be required to work out of several different locations depending on the need to cover courts. Each day will be different, and you get the opportunity to encounter new and diverse content each day, and you are provided a first-hand view of the court system across NSW system. The role will include exposure to information about disturbing events click here for more information. Want to know more about the day in the life of a Sound Reporter Dual Remote? Click here to view a short video

What you’ll do

• Work effectively in a team and under pressure, especially when producing daily transcripts.
• Handle multiple matters (up to 4) simultaneously to meet tight deadlines.
• Summarise and edit legal discussions, ensuring key points are captured per RSB Transcription Manual standards.
• At times travel to regional courts as the sole RSB representative, managing logistics and liaising with court personnel.
• Troubleshoot and coordinate with court officers to ensure quality sound recordings, using remote communication tools without disrupting court proceedings.

What we’re looking for

• Advanced Listening and Comprehension - Ability to accurately interpret diverse voices, accents, and languages in noisy, multi-speaker court environments during both recording and transcription.
• Jurisdictional and Procedural Knowledge - Familiarity with various court jurisdictions, operations, and protocols, along with a deep understanding of courtroom procedures - even beyond the immediate view of the Sound Reporter Remote.
• Technological Adaptability - Capacity to stay current with evolving transcription technologies and standards, ensuring consistent accuracy and efficiency.
• Multitasking and Physical Coordination - Skilled in maintaining physical dexterity and focus while remotely recording and monitoring court proceedings, often requiring simultaneous liaison with court staff.

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity.

What We Offer

• A challenging and rewarding career
• Flexible, autonomous work environment
• Competitive pay and conditions
• Training and development opportunities to build and maintain capabilities
• Health & Wellbeing and Employee Assistance Programs.

Want more information? Visit our website to see more information on Working for us.

We do work that really matters. Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

Applications close 5 November 2026 at 11:59 pm AEST.

Got a question? For more information about the role or what it’s like to work for DCJ, please contact the hiring manager Jana Moa via [e-mail]. If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please contact Matthew Oakley via [e-mail]. Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups. To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

Other Information A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months. For more information visit Applying for DCJ jobs on the DCJ website.

Thank you for your interest in this role. We look forward to receiving your application.

To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/

The Welcome Experience

Thinking about moving to regional NSW? Get free, personalised support with housing, schools, jobs, and settling in. Learn more: www.nsw.gov.au/welcomeexperience The careers site currently promotes this service on the ‘Discover roles with DCJ in regional NSW’ page.