Sound Reporter Dual Remote (Bathurst)

NSW Department of Communities and Justice; Bathurst; Hybrid; AUD 83,000 - 102,000; Full time

Benefits offered by this job

Flexible, autonomous work environment

Competitive pay and conditions

Training and development opportunities

Health & Wellbeing programs

Job summary

NSW Department of Communities and Justice is seeking a Sound Reporter Dual Remote in Bathurst. You will monitor up to four simultaneous court proceedings from a transcription centre, ensuring accuracy under pressure and adhering to style guides.

Occasional in-person court monitoring and regional travel are required. You will work with remote tools, sample transcripts, and support documentation to deliver precise daily transcripts, while facing potentially disturbing information.

Qualifications

• Advanced listening and comprehension in noisy court environments.
• Familiarity with court jurisdictions and procedures.
• Ability to stay current with transcription technologies.

Responsibilities

• Monitor up to four simultaneous court proceedings from a transcription centre.
• Prepare supporting documentation and edit transcripts following standards.
• Travel to regional courts as needed and coordinate with court personnel.
• Troubleshoot sound recordings and coordinate with remote court staff.

Skills

Listening

Court procedures

Tech adaptability

Multitasking

Job description

Sound Reporter Dual Remote

Location - Bathurst

Employment Type - Ongoing Fulltime

Salary - Clerk Grade 4 $92,632.00 plus superannuation and leave loading

Your role

As a Sound Reporter Dual Remote you are responsible for the monitoring of simultaneous live court proceedings (up to a maximum of four courts) from a transcription centre over prolonged, uninterrupted periods of time. Whilst at your workstation monitoring courts remotely, you will prepare supporting documentation, adhere to style guides and ensure complete accuracy whilst working in high pressure situations.

At times you will be required to attend location to perform in court monitoring duties and travel will be required, especially in regional areas to service various court locations as courts may not be remote capable. Whilst you may be based out of a nominated location, both regional and metropolitan roles will at times be required to work out of several different locations depending on the need to cover courts.

Each day will be different, and you get the opportunity to encounter new and diverse content each day, and you are provided a first-hand view of the court system across NSW system.

The role will include exposure to information about disturbing events.

Want to know more about the day in the life of a Sound Reporter Dual Remote?

What You'll Do

• Work effectively in a team and under pressure, especially when producing daily transcripts.
• Handle multiple matters (up to 4) simultaneously to meet tight deadlines.
• Summarise and edit legal discussions, ensuring key points are captured per RSB Transcription Manual standards.
• At times travel to regional courts as the sole RSB representative, managing logistics and liaising with court personnel.
• Troubleshoot and coordinate with court officers to ensure quality sound recordings, using remote communication tools without disrupting court proceedings.

What We're Looking For

• Advanced Listening and Comprehension - Ability to accurately interpret diverse voices, accents, and languages in noisy, multi-speaker court environments during both recording and transcription.
• Jurisdictional and Procedural Knowledge - Familiarity with various court jurisdictions, operations, and protocols, along with a deep understanding of courtroom procedures - even beyond the immediate view of the Sound Reporter Remote.
• Technological Adaptability - Capacity to stay current with evolving transcription technologies and standards, ensuring consistent accuracy and efficiency.
• Multitasking and Physical Coordination - Skilled in maintaining physical dexterity and focus while remotely recording and monitoring court proceedings, often requiring simultaneous liaison with court staff.

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, you do not need to meet every desired requirement for us to want to talk to you.

What We Offer

• A challenging and rewarding career
• Flexible, autonomous work environment
• Competitive pay and conditions
• Training and development opportunities to build and maintain capabilities
• Health & Wellbeing and Employee Assistance Programs.

Want more information? Visit our website to see more information on Working for us.

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It's work that really matters.

Requirements

Attach an up-to-date résumé (maximum 5 pages) and a cover letter (maximum 3 pages) addressing the 2 targeted questions below with a brief outline on how you meet the requirements of the role:

• Targeted Question 1- Describe a recent work situation that required you to perform several tasks, or work on several projects at the same time. What did you do?
• Targeted Question 2 - Some problems require developing a unique approach. Tell us about a time when you were able to develop a different problem-solving approach and what the result was?

Applications close 5 November 2026 at 11:59 pm AEST.

Got a question?

For more information about the role or what it's like to work for DCJ, please contact the hiring manager Jana Moa via [e-mail].

If you've got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please contact Matthew Oakley via [e-mail].

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Applying for DCJ jobs on the DCJ website.

Thank you for your interest in this role. We look forward to receiving your application.