Solutions Engineer Splunk (VIC)

Cisco; Melbourne; Sur place; AUD 120 000 - 160 000; Plein temps

Résumé du poste

Cisco Systems, Inc. in Melbourne, Australia is seeking a Solutions Engineer to drive growth and adoption of Splunk solutions for commercial customers.

You will lead discovery calls, demonstrate Splunk capabilities onsite, and collaborate with sales, success, and engineering teams to deliver value throughout the customer journey. The role requires 5+ years in enterprise presales, strong communication, and the ability to articulate complex technical solutions to diverse stakeholders.

Qualifications

• 5+ years in enterprise presales with a technical focus.
• Ability to interpret complex data environments (logs, security, network).
• Strong communication to explain technical solutions.

Responsabilités

• Lead discovery calls and conversations to identify opportunities.
• Demonstrate Splunk products through onsite sessions and webinars.
• Build relationships with customers and partners across the sales cycle.
• Conduct on-site engagements including Proof of Value demonstrations.
• Address complex technical inquiries and ensure successful outcomes.
• Collaborate with cross-functional teams to improve processes and customer success.

Connaissances

Enterprise presales

Technical storytelling

Cross-functional collaboration

Effective communication

Outils

Splunk platform

Scripting languages

Open-source tech

Description du poste

Location: Must be based in or within a commutable distance to Melbourne, VIC

Work Authorization for Australia: Must be authorised to work in Australia without requiring sponsorship now or in the future.

Meet the Team

Join our dynamic Solution Engineering team in Melbourne, Australia, and be part of a results-driven pre-sales group supporting the ANZ Splunk Commercial business. Our collaborative team spans sales, customer success, support, marketing encouraging innovation, empowerment, and hands-on learning. We celebrate each other's successes while delivering an outstanding experience for our customers.

Your Impact

As a Solutions Engineer, you will be a technical leader in driving growth and adoption of Splunk solutions with commercial customers. You will:

• Demonstrate and evangelize Splunk products and services through onsite sessions, webinars, and field events.
• Lead discovery calls and conversations to identify and validate opportunities, independently or with your sales counterpart.
• Establish and maintain positive relationships with customers and partners throughout the sales cycle and beyond.
• Conduct on-site customer engagements, including Proof of Value/Concept demonstrations.
• Address complex technical inquiries and resolve customer concerns to ensure successful outcomes.
• Collaborate with cross-functional teams to continuously improve working practices, processes, and customer success.

Minimum Qualifications

• Proven experience in enterprise presales, ideally 5+ years, with a technical focus.
• Ability to understand complex application environments and machine data sources (logs, security data, network data, etc.).
• Strong ability to articulate complex technical solutions to customers and partners.
• Experience working with cross-functional teams to deliver customer value and improve processes.

Preferred Qualifications

• Hands-on knowledge of Splunk solutions and experience demonstrating their value to commercial customers.
• Excellent communication and interpersonal skills with a collaborative mindset.
• Working knowledge of AI concepts & practical adoption of AI capabilities
• Familiarity with open-source technologies, search engines, and query languages.
• Experience in security or observability solutions.
• Scripting languages is a plus.
• Ability to thrive in a multicultural, fast-paced environment.
• Passion for technology, innovation and customer success.

Why Cisco?

At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.