Solutions Consultant

Contentsquare; Sydney; On-site; AUD 90,000 - 130,000; Full time

Job summary

Contentsquare is seeking a commercially focused voice of authority for our experience analytics product line, spanning experience analytics, product analytics, voice of customer and conversational intelligence. You will partner with the business development team to pitch the solution to prospective clients and own the ANZ region.

You’ll reassure clients on implementation, performance, security and the platform's statistical logic, translating features into real business value.

Job description

Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey. We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further. Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.

About the role

You will be the voice of authority for the Contentsquare line of products, spanning from experience analytics, products analytics, voice of customer and conversational intelligence. You will work closely with the business development team to pitch the solution to prospective clients and support the sales process - effectively owning the region that you are assigned(eg. ASEAN, ANZ). You’ll be called upon to reassure the client across multiple subjects such as implementation, performance, security and the logic behind the stats and calculations in the platform. You’ll be very commercially focused and will understand how to transfer the feature set of the platform into commercial value for the client. Rapid company growth always brings opportunities and you’ll seek these out and drive your own career forward. With great passion for technology you are known for being a resourceful person and for finding solutions when problems arise. You’ll be comfortable in front of clients and colleagues and you’ll be able to convince and influence stakeholders both internally and externally. You’ll have a mix of development, analytical and sales skills and you’ll take a very keen interest in helping to drive the product forward. You’ll also be a riot at company socials and will contribute towards our excellent culture and work/life mix. You’ll be technically aware of the latest front end technologies and will be able to hold your own with CTOs and influence CEOs.