Solutions Architect - Splunk

Cisco Systems; Sydney; On-site; AUD 150,000 - 190,000; Full time

Job summary

Cisco Systems is seeking a sizing-focused architect within the SAG team to shape how customer workloads map to infrastructure using sizing tools and rule-sets. You’ll impact upstream architecture, aiming to prevent sizing issues from reaching customers while supporting escalations when needed.

The role requires SPL mastery, Python proficiency for diagnostic tooling, and strong networking/OS knowledge. Collaboration across Australia, US, and UK teams is essential, with on-call duties outside

Qualifications

• Expertise in Splunk Search Processing Language (SPL) and Splunk platform architecture — indexing, search, distributed deployments.
• Production-level proficiency in at least one programming/scripting language (Python preferred) to build and debug diagnostic tooling.
• Working knowledge of networking, OS internals, and storage/data pipelines to root‑cause issues across infrastructure layers.
• Strong written and verbal communication; able to explain root cause and remediation to engineers and customers alike.
• Able to join an on‑call rotation covering customer escalations outside business hours.
• Bachelor’s + 5 years, or Master’s/PhD + 2 years of related experience.

Responsibilities

• Shape sizing architecture — frameworks, rule-sets, and tooling that map workloads to infrastructure.
• Provide upstream architectural input and support high-visibility escalations to protect customers from sizing issues.

Skills

SPL

Python

Networking

Diagnostics tooling

Communication

On-call readiness

Education

Bachelor’s degree + 5 years

Master’s or PhD + 2 years

Tools

None

Job description

Meet the Team

You’ll join Splunk Cloud’s Sizing, Architecture & Governance (SAG) team. We decide how customer workloads map to infrastructure: the sizing tools the field uses, certification and capacity work for new instance types, and the sizing logic behind new pricing models. The team spans tooling, SRE, and solutions architecture, with teammates in Australia, US and UK.

Your Impact

You’ll help shape sizing architecture — the frameworks, rule-sets, and tooling that decide how customer workloads map to infrastructure. Get it right, and sizing problems never reach the customer. You’ll sometimes support high-visibility escalations, but your real impact is upstream in solutions’ architecture.

Minimum Qualifications

• Expertise in Splunk Search Processing Language (SPL) and Splunk platform architecture — indexing, search, distributed deployments




• Production-level proficiency in at least one programming/scripting language (Python preferred), enough to build and debug diagnostic tooling




• Working knowledge of networking, OS internals, and storage/data pipelines — enough to root‑cause issues across infrastructure layers




• Strong written and verbal communication; comfortable explaining root cause and remediation to engineers and customers alike




• Able to join an on‑call rotation covering customer escalations outside business hours




• Bachelor’s + 5 years, or Master’s/PhD + 2 years of related experience

Preferred Qualifications

• Experience with infrastructure capacity/sizing modeling or similar quantitative systems work




• Exposure to cloud infrastructure sizing — AWS/GCP/Azure instance types, storage tiering




• Experience on a distributed/async team spanning multiple time zones

Why Cisco?

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.

Cisco is an Affir​mative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.

Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.