Solution Engineer: Operational Risk & CoW Expert

Sphera Solutions, Inc.; Australia; Remote; AUD 120,000 - 180,000; Full time

Job summary

Sphera Solutions, Inc. is seeking a Solution Engineer for Operational Risk Management (ORM) in Australia. You will serve as the trusted advisor across the customer lifecycle, specializing in Sphera Control of Work and ORM initiatives.

This role emphasizes technical rigor, value-based selling, and strategic guidance to customers through evaluation, implementation, and expansion phases. You will deliver tailored demonstrations, engage with stakeholders from frontline users to executives, and

Qualifications

• Minimum 5 years’ experience in Solution Engineering, Technical Pre-Sales, Enterprise Software Consulting, Customer Success or Operational Risk Management solutions.
• Proven experience supporting enterprise SaaS applications.
• Demonstrated success developing RFP, RFI, RFQ and tender responses.

Responsibilities

• Meet with prospective and existing customers to understand business objectives, operational challenges and strategic initiatives.
• Act as the primary subject matter expert for Sphera Control of Work solutions and related risk management topics.
• Deliver compelling software demonstrations tailored to customer requirements and conduct technical presentations.
• Collaborate with Account Executives to develop opportunity strategies and drive pipeline growth.
• Lead and coordinate tender responses including RFPs, RFIs and RFQs with cross-functional teams.
• Support successful delivery and adoption post-sale, including training and value realisation.

Skills

Solution Engineering

Technical Pre-Sales

Enterprise Software Consulting

Customer Success

Operational Risk Management

Sales Collaboration

Tools

Salesforce CRM

Job description

Sphera Solutions, Inc. is seeking a Solution Engineer for Operational Risk Management (ORM) in Australia. You will serve as the trusted advisor across the customer lifecycle, specializing in Sphera Control of Work and ORM initiatives.

This role emphasizes technical rigor, value-based selling, and strategic guidance to customers through evaluation, implementation, and expansion phases. You will deliver tailored demonstrations, engage with stakeholders from frontline users to executives, and