Solution Consulting

American Express Global Business Travel; South Australia; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Flexible benefits tailored to country

Travel perks

Learning platform access

Inclusion groups

Career development

Job summary

Amex GBT in Australia seeks a Project Manager to lead cross-functional initiatives from kickoff to handover. You will plan workloads, assign responsibilities, communicate status, and ensure delivery of high-value projects across global teams.

The role requires strong communication, customer focus, and the ability to influence change in a multi-cultural environment. Australian context with multinational collaboration is essential.

Qualifications

• Experience delivering client projects from initiation to delivery.
• Strong documentation and reporting skills.
• Ability to gather and document client requirements.
• Proactive in managing risks, issues and changes.

Responsibilities

• Define work breakdown structures, resources and roles.
• Ensure all client requirements are understood and documented.
• Lead project and partner calls.
• Create a positive working environment.
• Manage and communicate project performance including status, changes, risks, decisions and dependencies.
• Lead testing, handover and readiness assessments and document risks.

Skills

WBS design

Requirements docs

Stakeholder mgmt

Project coordination

Cross-functional

Communication

Job description

Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

As a project manager, you’ll collaborate with cross-functional partners around the world to lead projects from start to finish. This includes estimating workloads, planning steps, assigning responsibilities, communicating status reports, and transitioning through a handover. While no two days will be the same, you’ll always strive for the same goal: to influence change and keep high-value projects moving in the right direction.

What You’ll Do

• Design and define work breakdown structures, resources required, and roles and responsibilities
• Ensure all client requirements are understood and documented
• Lead project and partner calls
• Create a positive working environment
• Manage and communicate project performance including overall status, changes, risks, assumptions, decisions and dependencies
• Lead testing, project handover and readiness assessments, and document any risks and follow-up items

What We’re Looking For

• Excellent communication ability (in English, multi-lingual a plus)
• Passion for working directly with customers
• Love for problem solving
• Excellent organizational and time management skills
• Adaptable
• Able to inspire change across a multi-cultural, cross-functional group
• Positive, motivational attitude
• Understand the company and corporate travel industry

Location

South Australia, Australia

The #TeamGBT Experience

Work and life: Find your happy medium at Amex GBT.

• Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
• Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
• Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
• We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
• And much more!

All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.

Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement.

What if I don’t meet every requirement?

If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about "checking every box;" you may be exactly the person we’re looking for!