Software Engineer (Audience)

Medibank; Melbourne; On-site; AUD 140,000 - 180,000; Full time

Job summary

Medibank’s AI Hub is seeking a Software Engineer (Audience) for a 12-month fixed-term opportunity. You’ll design, develop, test and deploy software that powers audience engineering, customer data platforms and segmentation across our digital ecosystem.

You’ll collaborate with marketing, data, AI governance and technology teams to build scalable audience frameworks, activation solutions and governance processes, while adopting DevSecOps and modern engineering practices.

Qualifications

• Design, build and maintain audience-focused software solutions.
• Experience with customer data platforms and segmentation.
• Familiarity with DevSecOps and modern engineering practices.

Responsibilities

• Design, develop, test and deploy high-quality software solutions across the full development lifecycle.
• Build and maintain audience frameworks, segmentation capabilities and customer data solutions.
• Work with customer data platforms, identity resolution, audience syndication and activation platforms.
• Partner with Data Governance, Privacy and AI Governance teams.
• Contribute to customer data architecture and audience governance frameworks.
• Champion modern engineering practices, including DevSecOps, continuous integration and continuous delivery.
• Support production systems through monitoring, troubleshooting and continuous improvement.

Skills

AWS

APIs

JSON

Java

Microservices

Cloud architecture

Agile methodologies

DevSecOps

Stakeholder management

Communication skills

Cross-functional teams

Salesforce Marketing Cloud

Data360

SQL

Data modelling

Tools

Salesforce Marketing Cloud

Data360

SQL

Job description

You’re only human.

It’s a strange thing to say, because us humans are capable of incredible things. And at Medibank, we know our greatest potential lies in the people who work with us.

We strive to make real, fundamental change, driven by a simple purpose: to create the best health and wellbeing for all of Australia. And as part of the Medibank Group, you'll join an organisation united by that shared purpose.

The Opportunity

Join Medibank’s AI Hub as a Software Engineer (Audience) in this 12-month fixed-term opportunity.

You’ll focus on audience engineering, customer data platforms and segmentation capabilities, helping shape how customer and audience data is managed, governed and activated across our digital ecosystem.

Working across marketing, data, AI governance and technology, you’ll develop scalable audience frameworks and activation solutions that enable more personalised and meaningful customer experiences.

Key Responsibilities

• Design, develop, test and deploy high-quality software solutions across the full development lifecycle.
• Build and maintain audience frameworks, segmentation capabilities and customer data solutions.
• Work with customer data platforms, identity resolution, audience syndication and activation platforms.
• Partner with Data Governance, Privacy and AI Governance teams.
• Contribute to customer data architecture and audience governance frameworks.
• Champion modern engineering practices, including DevSecOps, continuous integration and continuous delivery.
• Support production systems through monitoring, troubleshooting and continuous improvement.

Must Haves

• Strong experience building and supporting enterprise applications and integrations.
• Hands-on experience with AWS, APIs, JSON and modern software engineering practices.
• Experience with Java, microservices and cloud-based architectures.
• Strong understanding of Agile delivery methodologies and DevSecOps practices.
• Excellent stakeholder management and communication skills.
• Experience working across cross-functional teams to deliver business outcomes.
• Experience with Salesforce Marketing Cloud, Data360, customer data platforms, audience segmentation, SQL or data modelling will be highly regarded.

Why work for Medibank

At Medibank, we believe work should help you live better. You'll be part of a team that's reimagining how work, wellbeing and growth come together, with the flexibility, support and opportunities to make a meaningful impact while building a career that works for you and reaching your fullest human potential.

To learn more about what's in it for you, visit: https://careers.medibank.com.au/the-medibank-experience

Be Yourself. Belong Here

We’re committed to a workplace where everyone feels safe, supported, and free to be themselves. By embracing diverse perspectives, we challenge the status quo and uncover better ideas. You can confidently bring your whole self—because your unique voice is what makes us stronger.

We welcome and encourage applications from people of all backgrounds, identities and lived experiences, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse backgrounds, LGBTQIA+ communities, people with disability, neurodivergent people, and carers.

Our employee networks create space for connection, advocacy and allyship. We offer flexible ways of working to support inclusion, accessibility and wellbeing.

If you need adjustments or alternative formats at any stage of the recruitment or employment journey, we’re here to help. You can let us know directly in the application form, or if you’d prefer to discuss before applying, please reach out to us [e-mail] or [phone]. Learn more about our commitments and employee stories at https://careers.medibank.com.au/diversity-inclusion/(please copy and paste the URL onto your browser)

Medibank proudly recognised as Best Enterprise Organisation, 2026 AFR BOSS Best Places to Work