Social Connections Team Leader

Melton City Council; Melton; On-site; AUD 110,000 - 123,000; Full time

Benefits offered by this job

13 ADOs (Accrued Day Off) per year

5 weeks annual leave

Genuine Flexible work options

GMHBA health plan

16 weeks Paid Parental Leave (Super is

3 weeks Paid Secondary Carer Leave

Job summary

Melton City Council is offering a Full Time Fixed Term parental leave backfill in the Wellness & Engagement unit for a Team Leader Social Connections. The role leads the Social Connections team to deliver CHSP, HACC PYP, and Community Transport services during a period of change.

You will provide strategic and operational leadership, mentor staff, and ensure services are delivered safely and responsively through to 30 June 2027, with a focus on people-centered service delivery and cross-team

Qualifications

• Tertiary qualifications in Social Work or other relevant Human Services/Community Services discipline with several years’ relevant experience or lesser formal qualifications with extensive experience working in a related discipline.
• Substantial experience in service and program management within the aged and disability services industry, specifically those under Commonwealth and State funded program requirements.
• Experience in leading and mentoring staff to work positively, proactively and collaboratively in delivering high quality, flexible and innovative programs and services.
• Demonstrated knowledge of the issues that impact on older people, people with disabilities and their carers, and experience in overseeing related programs and services.
• Must hold or be able to obtain an Employee Working with Children Check.

Responsibilities

• Lead, mentor and support the Social Connections team through a period of significant organisational and service change.
• Ensure services continue to be delivered safely, consistently and responsively through to 30 June 2027.
• Manage the ongoing development and delivery of CHSP, HACC PYP, and Community Transport programs and services to meet the needs of the community, including identifying and planning for continuous improvement opportunities.
• Monitor compliance and regulations set by the Commonwealth and State Governments.
• Monitor and ensure that all funding compliances associated with the delivery of the service are maintained. This includes service standards and targets, data collection and reporting requirements are fully compliant.
• Facilitate or participate in relevant networks and working groups with other organisations and service providers to share information and develop strategies and priorities for responding to the needs of older people and people with disabilities.

Skills

People leadership

Empathy

Communication

Change management

Stakeholder engagement

Education

Tertiary qualifications in Social Work or related Human Services discipline

Job description

Full Time Fixed Term,
Parental Leave position Until 30 June 2027

Band 7 - Salary Range $109,825.88 to $122,758.21 per annum + 12% Super + ADO

Salary offered will depend on level of skills and experience.

Why join Melton City Council?

Melton City Council is proud to serve one of Australia’s fastest-growing and most diverse communities. We are a forward-thinking local government committed to creating a city where everyone feels welcome, supported, and empowered.

As a Council, we are driven by innovation, inclusion, and excellence. We deliver high-quality services and infrastructure, promote lifelong learning, and champion health and wellbeing across our municipality. Our team plays a vital role in shaping a vibrant, sustainable future for our residents.

Working with us means being part of a collaborative and inclusive culture that values your growth. We offer:

• Professional and personal development opportunities
• Generous leave entitlements and flexible work arrangements
• A dynamic workplace close to home, surrounded by heritage charm, green spaces, and modern amenities

Join us and help build a city that thrives—where your work makes a real difference every day.

The Opportunity

An exciting leadership opportunity is available within Council’s Community Care & Active Living department, in the Wellness & Engagement business unit, for a Team Leader Social Connections.

This parental leave backfill, from 2 November 2026 to 30 June 2027, offers an experienced community services leader the opportunity to provide strong, compassionate leadership to the Social Connections team and support the people who rely on our services and programs as they navigate an important period of change.

You will need to balance the ongoing delivery of high-quality services with the very human impact of significant change. You will work closely with the Social Connections team and the people who rely on our services and programs, providing clear communication, reassurance, advocacy and support as they navigate what the changes may mean for them.

Reporting to the Wellness & Engagement Coordinator, you will lead the Social Connections team in the delivery of CHSP, Home and Community Care Program for Younger People (HACC PYP) funded services and Community Transport.

You will provide strategic and operational leadership while creating an environment where staff feel supported, informed and empowered to continue delivering high-quality services and programs throughout the transition.

Key Responsibilities

• Lead, mentor and support the Social Connections team through a period of significant organisational and service change.
• Ensure services continue to be delivered safely, consistently and responsively through to 30 June 2027.
• Manage the ongoing development and delivery of CHSP, HACC PYP, and Community Transport programs and services to meet the needs of the community, including identifying and planning for continuous improvement opportunities.
• Monitor compliance and regulations set by the Commonwealth and State Governments.
• Monitor and ensure that all funding compliances associated with the delivery of the service are maintained. This includes service standards and targets, data collection and reporting requirements are fully compliant.
• Facilitate or participate in relevant networks and working groups with other organisations and service providers to share information and develop strategies and priorities for responding to the needs of older people and people with disabilities.

To view the Position Description, click here.

About you

We are looking for a compassionate and resilient leader who understands that successful service delivery is about more than programs, processes and compliance—it is about people.

You will be someone who can lead with empathy while making sound decisions, manage competing priorities while keeping people at the centre, and provide stability and direction when circumstances are changing.

To be successful in this role you will have the following:

• Tertiary qualifications in Social Work or other relevant Human Services/Community Services discipline with several years’ relevant experience or lesser formal qualifications with extensive experience working in a related discipline.
• Substantial experience in service and program management within the aged and disability services industry, specifically those under Commonwealth and State funded program requirements.
• Experience in leading and mentoring staff to work positively, proactively and collaboratively in delivering high quality, flexible and innovative programs and services.
• Experience in leading and mentoring staff to work positively, proactively and collaboratively in delivering high quality, flexible and innovative programs and services.
• Demonstrated knowledge of the issues that impact on older people, people with disabilities and their carers, and experience in overseeing related programs and services.
• Must hold or be able to obtain an Employee Working with Children Check.

Culture and Values

Our vision for our community is to be: "A vibrant, safe and liveable city accessible to all" and that means there’s a place here for you too. Our organisational values represent us as an established growth Council and the values are reflected in everything we do; our decision-making, our actions and our service provision to the community. Council has a diverse and vibrant organisation and we’d love to have you join us to help shape a city for the future.

We are Vibrant MELTON. Our values are:

• Motivate
• Empower
• Lead
• Trust
• Open
• Nurture

There are a number of great reasons why our people love working at Melton City Council:

Staff Benefits | Melton City Council

• 13 ADO's (Accrued Day Off) per year*
• 5 weeks annual leave*
• Genuine Flexible work options
• Access to the Local Government Employee Health Plan (GMHBA) with exclusive benefits
• 16 weeks Paid Parental Leave (Super is paid during parental leave)*
• 3 weeks Paid Secondary Carer Leave*

*Eligible for Full Time positions or for Fixed term positions eligible after 12 months of employment.

To be eligible for employment at Melton City Council you must be legally entitled to work in Australia.

All successful applicants will need to undertake pre-employment requirements including but not limited to a satisfactory criminal history record check. Successful applicants must be able to comply with any public health orders applicable to local government.

We strongly encourage job applications from Aboriginal and Torres Strait Islander people, people with disabilities, LGBTIQA+ and people from culturally diverse backgrounds. If selected for an interview and you require any additional support or adjustments regarding interview arrangements, please advise the contact listed above in advance.

Melton City Council is committed to being a child safe organisation and has Zero tolerance for child abuse. Melton City Council is committed to creating and maintaining a child safe organisation where protecting children and preventing and responding to child abuse is at the centre of our everyday thinking and service delivery.

Applications close 11:59pm Wednesday 30 September 2026