SME Travel Manager: Relationship & Program Lead

Flight Centre Business Travel - Australia; Perth; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Great Place To Work

LinkedIn Learning

Staff discounts

Career growth

BUPA health discounts

EAP program

Job summary

Flight Centre Business Travel (FCBT) is seeking a travel professional to manage and grow a dedicated portfolio of SME clients. You will act as their trusted travel expert and primary contact, delivering end-to-end travel programs and leveraging Sabre GDS.

You’ll build multi-level relationships with stakeholders, drive retention and profitability, and handle complex itineraries with accuracy. Join a network of brands under Australia’s iconic travel group, with development opportunities.

Qualifications

• 2+ years as Travel Consultant or Travel Manager.
• GDS proficiency, Sabre preferred.
• Strong communication and listening skills.
• Customer-focused with sales and service excellence.

Responsibilities

• Manage and grow a dedicated SME client portfolio as their trusted travel expert.
• Build multi-level relationships with stakeholders within the client portfolio.
• Oversee end-to-end travel programs including air, hotel, car hire and ground transport via Sabre GDS.
• Drive retention, growth and profitability through proactive account management.
• Handle complex fares, itineraries and ticket exchanges with accuracy.
• Collaborate with the team to deliver an outstanding client experience.

Skills

Relationship-building

Communication

Attention to detail

Team player

Sales mindset

Tools

Sabre GDS

Job description

Flight Centre Business Travel (FCBT) is seeking a travel professional to manage and grow a dedicated portfolio of SME clients. You will act as their trusted travel expert and primary contact, delivering end-to-end travel programs and leveraging Sabre GDS.

You’ll build multi-level relationships with stakeholders, drive retention and profitability, and handle complex itineraries with accuracy. Join a network of brands under Australia’s iconic travel group, with development opportunities.