SMB Growth & Solutions Advisor

Block; City of Melbourne; On-site; AUD 80,000 - 100,000; Full time

Job summary

Block is seeking a passionate individual in Melbourne to support small businesses through tailored adoption of Square tools. In this role, you will build meaningful partnerships with clients, understand their needs, and drive product adoption.

You will utilize your account management skills over a portfolio of SMB merchants, ensuring their growth and success while acting as their advocate within Square. Excellent communication and organisational abilities are key in achieving results.

Qualifications

• 3+ years of experience in account management, sales, or consultative roles.
• Strong organisational and time management skills.
• Excellent communication skills.

Responsibilities

• Own, retain, and grow a portfolio of SMB merchants.
• Act as the voice of merchants within Square.
• Drive expansion through product adoption and value-based recommendations.

Skills

Account management skills

Consultative mindset

Organisational skills

Communication skills

Commercial acumen

Job description

Block is seeking a passionate individual in Melbourne to support small businesses through tailored adoption of Square tools. In this role, you will build meaningful partnerships with clients, understand their needs, and drive product adoption.

You will utilize your account management skills over a portfolio of SMB merchants, ensuring their growth and success while acting as their advocate within Square. Excellent communication and organisational abilities are key in achieving results.