Skills Assessment Coordinator – Flexible Start & Training

IntoWork; City of Brisbane; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Laptop provided

Uniform after probation

Flexible start times

Friendly team

Job summary

IntoWork in Brisbane is seeking a dedicated Skills Assessment Administrator to support migrants through the visa skills process. You will coordinate scheduling, manage caseloads, and deliver friendly, professional service to applicants and migration agents.

This full-time role at our North Brisbane campus offers on-the-job training, a laptop, and a positive team culture with opportunities to grow your skills.

Qualifications

• Enthusiasm for high quality customer service.
• Ability to build genuine relationships within our team.
• Solid administrative experience to hit the ground running.
• Competency with prioritisation and managing changing workloads.
• Strong attention to detail - the little things matter to you!
• A pro-active approach to problem-solving.
• Sound knowledge of the Microsoft Office suite.
• Exceptional interpersonal and communication skills.
• A positive, can-do attitude.
• A willingness to grow, learn, and expand your skills.

Responsibilities

• Assist with scheduling and caseload management.
• Provide high-quality customer service to applicants and migration agents.
• Support the skills assessment journey for visa purposes.
• Maintain accurate records and documentation.

Skills

Customer service

Relationship building

Administrative experience

Prioritisation

Attention to detail

Problem solving

Interpersonal skills

Communication

Willingness to learn

Tools

Microsoft Office

Job description

IntoWork in Brisbane is seeking a dedicated Skills Assessment Administrator to support migrants through the visa skills process. You will coordinate scheduling, manage caseloads, and deliver friendly, professional service to applicants and migration agents.

This full-time role at our North Brisbane campus offers on-the-job training, a laptop, and a positive team culture with opportunities to grow your skills.