Sitecore Solution Architect - Advisory & Hands-on Leader

Sitecore; Sydney; On-site; AUD 180,000 - 230,000; Full time

Job summary

Sitecore is seeking a Sitecore Solution/Technical Architect to join our APJ Customer Value Realisation team. You will work with clients and colleagues on emerging markets across the globe.

You will advise and implement Sitecore solutions, leverage Sitecore products, and drive business outcomes for enterprise customers. You will mentor teammates and collaborate with sales and customer success to deliver value at scale.

Qualifications

• Extensive knowledge of Sitecore technologies, with expertise in one or more Sitecore products (SaaS and Platform): SitecoreAI, XM/XP, Content Hub, or CDP/Personalize.
• Strong background in consultancy and experience in client‑facing roles.
• Excellent communication skills, with the ability to effectively communicate technical concepts to business stakeholders.
• Strong focus on driving business outcomes for both customers and Sitecore.
• Robust time management skills and ability to handle complex context switching situations.
• Passion for technologies and eagerness to learn; with a customer‑centric mindset.
• Possess a can‑do attitude and enjoy taking on challenges and exploring the unknown.

Responsibilities

• Work directly with customers & partners to offer advisory and hands-on assistance in architecting, developing, troubleshooting and leveraging Sitecore products to align with their business outcomes.
• With in-depth knowledge of Sitecore products, your responsibilities include but not limited to high-level strategic advisory, consultation, troubleshooting, project developments and hands-on tasks (e.g. building proof of concepts or configuration changes) in Sitecore technologies.
• Establish and maintain trusted advisor relationships with customers, taking ownership of the technical interactions between customers and Sitecore.
• Our customers range from medium to enterprise customers and work closely with IT and marketing stakeholders.
• Work closely with other teams and functions within Sitecore, such as Account Executives and Customer Success Managers to help customers achieve optimal value.
• Support, collaborate with and mentor team members on technical and business challenges.

Skills

Sitecore technologies

SitecoreAI

XM/XP

Content Hub

CDP/Personalize

Consultancy

Client-facing

Communication skills

Business outcomes

Time management

Customer-centric

Can-do attitude

Tools

Docker

Kubernetes

Azure

AWS

React

Next.js

GraphQL

Node.js

Job description

Sitecore is seeking a Sitecore Solution/Technical Architect to join our APJ Customer Value Realisation team. You will work with clients and colleagues on emerging markets across the globe.

You will advise and implement Sitecore solutions, leverage Sitecore products, and drive business outcomes for enterprise customers. You will mentor teammates and collaborate with sales and customer success to deliver value at scale.